Claire Hockman

- Created a safe and hygienic environment for customers through the upkeep of gym cleanliness.

- Performed thorough cleaning tasks such as mopping, vacuuming, dusting, sanitizing, organizing etc.

- Assisted in inventory management and the management of product displays.

- Enhanced customer satisfaction by upholding high standards of cleanliness in all areas of the facility.

- Organized and maintained merchandise displays to achieve clean and appealing product layouts.

- Removed damaged items and maintained cleanliness of displays.

- Boosted customer satisfaction, accessibility, and overall store aesthetics through the upkeep of product displays.

- Enthusiastically answered customer questions including those regarding products and pricing.

- Maintained a high standard of cleanliness in guest rooms through vacuuming, disinfecting surfaces, changing linens, etc.

- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

- Ensured customer satisfaction through answering questions and providing prompt, quality service.

- Ensured all rooms met hotel cleanliness and aesthetic standards through regular inspections and in-depth cleans.

- Maintained a balanced cash register by accurately dealing with cash, cards, and coupons.

- Securely handled multiple payment methods and product stock in order to minimize discrepancies and potential losses.

- Helped customers complete purchases and answered questions surrounding pricing and locations of items around the store.

- Collaborated with all store departments and other cashiers to ensure a smooth shopping experience for customers.

- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

- Ensured food and beverage quality and safety with close attention to guest requests and needs.

- Worked with POS system to place orders, manage bills, and handle complimentary items.

- Collaborated with fellow staff for efficient workflow and excellent guest experiences.

- Warmly greeted and directed customers upon arrival in order to foster customer satisfaction.

- Maintained the overall customer flow in the restaurant through seating and waitlist management.

- Handled high-pressure situations with composure, effectively managing multiple groups, and often large parties, at once.

- Supported servers and kitchen staff through bussing tables and running orders when needed.