Claire Hoebeke
Paris
Summary
Dynamic sports manager with a proven track record in event management and performance analysis. Expertise in coordinating schedules, managing budgets, and enhancing participant engagement through effective communication.
Overview
11
11
years of professional experience
Work History
Sports Manager
Club Med
10.2024 - Current
- Coordinated team schedules and activities to enhance operational efficiency.
- Supported event planning and execution for various sports programs.
- Assisted in managing budgets and resources for sporting events.
- Developed promotional materials to boost participant engagement.
Training Manager
Club Med
11.2018 - 09.2024
- Developed and implemented training programs enhancing staff performance and guest satisfaction.
- Collaborated with department heads to identify training needs and align initiatives with organizational goals.
- Led onboarding sessions, ensuring new employees adapted quickly to Club Med culture and operations.
- Evaluated training effectiveness through feedback, refining programs for continuous improvement in service quality.
Family Manager
Club Med
05.2015 - 10.2018
- Coordinated family activities and events, enhancing guest engagement and satisfaction.
- Developed tailored itineraries for families, ensuring memorable experiences aligned with resort offerings.
- Managed communication between families and staff, fostering strong relationships and addressing concerns promptly.
- Streamlined onboarding processes for new family guests, improving transition efficiency within the resort environment.
Education
Bachelor of Science -
Université Le Miraille
Toulouse, France05-2007
Skills
- Performance analysis
- Event management
- Recruitment strategies
- Facility management
Languages
French
Native or Bilingual
English
Full Professional
Spanish
Limited Working
Timeline
Sports Manager
Club Med
10.2024 - Current
Training Manager
Club Med
11.2018 - 09.2024
Family Manager
Club Med
05.2015 - 10.2018
Bachelor of Science -
Université Le Miraille