Claire Jones-Ruman
San Diego,CA
Summary
Operations professional with extensive background in optimizing workflows and supporting operational efficiency. Proven ability to collaborate with teams and adapt to changing needs, ensuring reliable and consistent performance. Known for strong organizational abilities and attention to detail.
Overview
10
10
years of professional experience
Work History
Client Operations Assistant
StatRad Teleradiology
04.2022 - Current
- This position requires me to be primary point of contact between physicians, hospitals, and clients facilitating clear communication and efficient problem solving resolution.
- Assisted in gathering and organizing information for radiologists to support Quality Assurance and Peer Review Processes
- Created and Implemented new work-flow processes to assist in radiologist and team member work load
- Ensured compliance with state, federal, and HIPPA regulations, maintaining a high standard of confidentiality and accuracy
- Collaborated with other departments to foster smooth operation of daily processes.
Crew Member
Trader Joe’s
01.2016 - 04.2022
- Over the last six years, I was responsible for cashiering, quality control of products, training new staff, and maintaining stock for assigned sections
- Demonstrated ability to address customer service needs while maintaining a positive attitude to ensure the core values of the company are supported
- Demonstrated ability to work independently and as a member of a team
- This position required strong attention to detail, flexibility, adaptability, and strong interpersonal skills
Sales Associate
French Cuff Consignment
01.2015 - 01.2016
- In this position, I worked independently and provided high quality customer service in a retail environment
- Provided an excellent shopping experience by maintaining a positive attitude and assisting them with locating sizes and styles
- Responsible for assessing the quality of clothing, determining price points for resale
- Required an ability to utilize problem solving skills when customers were unhappy or misunderstood the consignment process
- Additional responsibilities included: setting up or rotating store displays and signage under the direction of the store owner, completing inventory throughout shift, opening and closing the store, reconciling the daily financial transactions and overall store cleanliness
Education
B.A. - Psychology
San Diego State University
01.2021
AA - Psychology
San Diego Mesa College
01.2019
General Education -
Sacramento City College
01.2017
Skills
- Ability to work independently and in a team environment
- Collaborative with individuals at varying levels within an organization
- Detail oriented
- Ability to manage multiple tasks in a pressured environment while maintaining a positive attitude
- Excellent written and oral communication skills
- Flexible and adaptable to the needs of the organization
- Proficient in Microsoft Office and Adobe Acrobat applications
Attributes
- Ability to work independently and in a team environment
- Collaborative with individuals at varying levels within an organization
- Detail oriented
- Ability to manage multiple tasks in a pressured environment while maintaining a positive attitude
- Possess excellent written and oral communication skills
- Provide high quality customer service
- Flexible and adaptable to the needs of the organization
Timeline
Client Operations Assistant
StatRad Teleradiology
04.2022 - Current
Crew Member
Trader Joe’s
01.2016 - 04.2022
Sales Associate
French Cuff Consignment
01.2015 - 01.2016
AA - Psychology
San Diego Mesa College
General Education -
Sacramento City College
B.A. - Psychology
San Diego State University
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