Claire Joyner
Nashville,NC
Summary
Dynamic sales and customer service professional with a proven track record at Waffle House, enhancing customer engagement and boosting sales through effective communication and relationship building. Skilled in cash handling and Microsoft Office, adept at fostering positive customer experiences and training team members for success. Achieved significant customer base expansion through strategic networking.
Overview
15
15
years of professional experience
Work History
Salesperson
Waffle House
02.2010 - Current
- Take customers orders
- Cash customers tickets out
- Wash dishes
- Bus tables
- Clean odds and ends during slow periods
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Expanded customer base through targeted prospecting and networking efforts.
- Engaged customers in social conversations to create pleasant and easy dinning experience.
- Trained new employees on customer service, money handling and organizing strategies.
Cashier/Customer Service
L & L Food Stores
09.2011 - 08.2013
- Perform cashier responsibilities including accepting payments and issuing receipts
- Display and organize products in the store for customers to locate easily
- Maintain the appearance of the store by dusting, cleaning, and restocking merchandise on the shelves
Education
Associate's degree - Human Services
Nash Community College
Rocky Mount, NC05-2026
GED -
Nash Community College
05.2022
Skills
- Serving Experience
- Host/Hostess
- Food Service
- Restaurant Experience
- Busser
- Cleaning Experience
- Food Preparation
- Cash Handling
- Cooking
- Communication skills
- Serving
- Customer service
- Computer skills
- Windows
- Typing
- Microsoft Word
- Microsoft Excel
- Phone etiquette
- Cleaning
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Cashier/Customer Service
L & L Food Stores
09.2011 - 08.2013
Salesperson
Waffle House
02.2010 - Current
GED -
Nash Community College
Associate's degree - Human Services
Nash Community College
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