Claire Kelm
Mason,WI
Summary
Compassionate and reliable with a robust experience in direct patient care and managing intense situations. Proven ability to collaborate with healthcare teams to implement individualized care plans, ensuring optimal patient outcomes and satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Tamarack Health Ashland Medical Center
Ashland, WI
08.2022 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for prompt intervention.
- Collaborated with healthcare team to develop and implement individualized care plans.
- Maintained accurate patient records and documentation in compliance with regulations.
- Trained new staff on best practices for patient care and workplace protocols.
- Streamlined communication between departments to enhance patient service delivery.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
Waitress
Deep Lake Lodge and Steakhouse
Iron River, WI
01.2018 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, demonstrating strong multitasking abilities in high-pressure environments.
- Collaborated with kitchen staff to coordinate timely food delivery and special requests.
- Trained new team members on restaurant procedures, enhancing overall operational efficiency.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Caregiver
Birch Haven Senior Living
Ashland, WI
01.2017 - Current
- Provided compassionate assistance with daily living activities for residents.
- Administered medications in accordance with prescribed schedules and protocols.
- Coordinated recreational activities to enhance resident engagement and well-being.
- Monitored residents' health status, reporting changes to medical staff promptly.
- Developed individualized care plans based on residents' unique needs and preferences.
- Fostered strong relationships with families, providing updates on resident progress and care issues.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Education
No Degree - Nursing
Northwood Technical College
Ashland, WI05-2027
High School Diploma -
Ashland High School
Ashland, WI05-2024
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Alzheimer's and dementia care
- Basic life support
- Vital signs monitoring
- Bedside manner
- Safety precautions
- Compassionate caregiver
- Patient-focused care
- Medical terminology
- Companionship and emotional support
- End-of-life care
- Patient relationship building
- Responding to emergencies
- Supporting personal needs
- Maintaining privacy
- Complex Problem-solving
- Patient management
- Blood glucose testing
- Valid Wisconsin driver's license
Certification
- CNA - Certified Nurse Assistant
- BLS Certified
Timeline
Certified Nursing Assistant
Tamarack Health Ashland Medical Center
08.2022 - Current
Waitress
Deep Lake Lodge and Steakhouse
01.2018 - Current
Caregiver
Birch Haven Senior Living
01.2017 - Current
No Degree - Nursing
Northwood Technical College
High School Diploma -
Ashland High School