Claire Lange
Jordan,Minnesota
Summary
Dynamic Business Operations Consultant with strong analytical and collaborative skills. Known for leading process enhancements and quality assurance initiatives, ready to leverage expertise in driving impactful operational strategies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Operations Consultant
Principal Financial Group
03.2021 - Current
- Analyzed business processes to identify improvement opportunities across operations.
- Facilitated training sessions to improve staff understanding of operational procedures and tools.
- Implemented process changes that streamlined daily operations and reduced redundancies.
- Engaged with stakeholders to gather insights and refine operational strategies effectively.
- Performed quality assurance testing on software applications prior to release.
- Evaluated current systems for accuracy and completeness before recommending upgrades or replacements as needed.
- Collaborated with cross-functional teams to enhance project execution and workflow efficiency.
- Developed strategic plans to align operational activities with business goals and objectives.
Website Manager
The 308 Boutique
Elkhorn, NE
09.2019 - 03.2021
- Managed website content updates for user engagement and brand consistency.
- Oversaw website analytics to track visitor behavior and trends.
- Maintained documentation for website processes and procedures for reference.
- Updated existing webpages with new content or changes in design elements.
Sales Associate
The 308 Boutique
Holdrege, NE
08.2016 - 03.2021
- Assisted customers with product selection and personal styling advice.
- Maintained visual merchandising standards throughout the store.
- Processed transactions accurately using point-of-sale systems.
- Managed inventory levels and restocked merchandise as needed.
- Created engaging displays to promote seasonal collections and sales.
- Handled customer inquiries and resolved issues promptly and professionally.
Education
Bachelor of Science - Marketing
University of Nebraska-Lincoln
Lincoln, NE12.2020
Skills
- Business process mapping
- Procedure analysis
- Train staff
- Operations management
- Business case validation
- Self motivation
- Operational efficiency
- Salesforce administration
- Compliance monitoring
- Multitasking capacity
- Interpersonal communication
- Analyze data
- Cross-functional team leadership
Certification
- Professional Sales
Custom
References available upon request.
Timeline
Business Operations Consultant
Principal Financial Group
03.2021 - Current
Website Manager
The 308 Boutique
09.2019 - 03.2021
Sales Associate
The 308 Boutique
08.2016 - 03.2021
Bachelor of Science - Marketing
University of Nebraska-Lincoln
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