Claire Lawrence
Ellsworth,WI
Summary
A motivated Business Management student at the University of Wisconsin-La Crosse, I am seeking an internship opportunity to apply my academic knowledge and gain hands-on experience in the business field. Throughout my studies, I have developed a strong understanding of business operations, management strategies, and customer service. In addition, my work experience as a server at multiple restaurants has honed my communication, teamwork, and problem-solving skills, as well as my ability to thrive in fast-paced environments. I am eager to leverage my skills and enthusiasm for learning to contribute to a dynamic business team.
Overview
2
2
years of professional experience
Work History
Server
Crooked Pint Ale House
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Server
The Pickle Factory
05.2023 - 08.2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Cultivated warm relationships with regular customers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Bachelor of Science - Business Management
University of Wisconsin, La Crosse
La Crosse, WI05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Guest engagement
- Attention to Detail
- Conflict Resolution
- Organized
- Leadership
Past Education
Graduated from Ellsworth High School in May of 2022
- GPA: 3.9
- AP Courses: AP History, AP Biology, AP Chemistry, AP Psychology
- Member of National Honors Society
- Rated top 10% of my graduating class
- Extra Curriculars: Tennis, Track & Field
- Captain of the Tennis team in 2021
Timeline
Server
Crooked Pint Ale House
08.2023 - Current
Server
The Pickle Factory
05.2023 - 08.2024
Bachelor of Science - Business Management
University of Wisconsin, La Crosse
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