Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Claire Lynch

Egg Harbor Township,NJ

Summary

Analytical and adaptable professional with over fifteen years of progressive professional experience. Exceptional time management and critical thinking skills, with a focus on providing clients with precise, prompt, and professional communication. Knowledgeable about practices and regulations. Attentive and exacting with demonstrated success in handling regulatory needs for diverse stakeholders. Systematic and practical with sound judgment, an analytical mindset, and good problem-solving skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sr Regulatory Specialist

Exelon
Mays Landing, NJ
02.2022 - Current
  • Track and respond to all Discovery Requests from Rate Council, BPU, and Staff.
  • Coordinate with the Regulatory team and all internal/external stakeholders to ensure all regulatory deliverables are comprehensively met.
  • Interpret regulatory rules or rule changes and communicated with others through corporate policies and procedures.
  • Developed and tracked quality metrics.
  • Assisted in the development of policies and procedures related to regulatory compliance initiatives.

Project Controls Specialist

Exelon/Atlantic City Electric Company
Mays Landing, NJ
02.2020 - 02.2022
  • Delivered project schedule progress reports on a weekly/monthly basis.
  • Conducted regular schedule analysis reports on a weekly and monthly basis.
  • Trained in accruals, forecasting, budgeting, and project controls reporting.
  • Identified discrepancies between budgeted and actual costs, prepared reports on variances, and proposed corrective actions to management.
  • Assisted in preparing presentations related to cost control topics which included visual aids such as graphs, charts, tables.
  • Participated in meetings with stakeholders involved in different phases of a given project's life cycle in order to provide input on cost-related matters.

Client Relationship Manager-Electric Operations

Exelon/Atlantic City Electric Company
Mays Landing, NJ
11.2015 - 02.2020
  • Invoicing, remittance processing, and receivable balance matching/posting.
  • Analyze O&M/Capital Budgeting spending based on payroll and material reports.
  • Implemented effective strategies for staff payroll management, including forecasting and labor trend analysis.
  • Monitored customer feedback to identify areas for improvement in service quality.
  • Developed and maintained strong relationships with clients to ensure customer satisfaction.

Billing Analyst

Exelon/Atlantic City Electric Company
Mays Landing
11.2015 - 11.2016
  • Utilized financial reporting analysis to forecast trends, alongside managing invoices and billing tasks.
  • Contributed to the completion of fiscal closing at the end of each month and year
  • Created and implemented comprehensive financial reporting system on a weekly, monthly, and annual basis.
  • Generated invoices based on contracts, agreements, and other documents received from clients.
  • Created reports to track progress of billing activities.

Multi-Lines Insurance Representative

New Jersey Manufacturers Insurance Group
Hammonton
01.2013 - 11.2015
  • Handled inquiries and complaints from customers through phone and email.
  • Resolved billing issues for customers; analyzed invoices and customer accounting information.
  • Educated customers on the benefits and risks associated with various types of insurance plans.
  • Researched and responded to customer complaints about their insurance coverage.
  • Identified, evaluated and addressed customer inquiries regarding insurance coverage.
  • Provided advice on the best types of insurance policies for customers based on their needs.
  • Provided guidance and support when filing claims on behalf of clients.

Education

Masters Business Administration -

Stockton University
Pomona, NJ

Bachelors Science Business -

Stockton University
Pomona, NJ

Skills

  • Stakeholder management, public communications
  • Project Management
  • Risk Management
  • Policy analysis
  • Research, regulatory filings, complex compliance related issues
  • Forecasting, accounting, budgetary analysis experience
  • Regulatory Submissions

Certification

Project Management Professional (PMP), 2022

Timeline

Sr Regulatory Specialist

Exelon
02.2022 - Current

Project Controls Specialist

Exelon/Atlantic City Electric Company
02.2020 - 02.2022

Client Relationship Manager-Electric Operations

Exelon/Atlantic City Electric Company
11.2015 - 02.2020

Billing Analyst

Exelon/Atlantic City Electric Company
11.2015 - 11.2016

Multi-Lines Insurance Representative

New Jersey Manufacturers Insurance Group
01.2013 - 11.2015

Masters Business Administration -

Stockton University

Bachelors Science Business -

Stockton University

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Claire Lynch