Claire McCollough
Wilmington,North Carolina
Summary
Young entrepreneur and seasoned barista with a proven track record in small business operations and customer service excellence, notably with CC's Frozen Treats Llc. Expert in business management and development, fostering teamwork, and enhancing customer satisfaction. Demonstrates a unique blend of planning, execution, and a friendly, positive attitude, driving significant business growth and client retention.
Overview
11
11
years of professional experience
Work History
Small Business Owner
CC's Frozen Treats Llc
02.2014 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Barista
Starbucks, Harris Teeter
12.2022 - 03.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
Education
Bachelor of Arts - Elementary Education
University of North Carolina At Wilmington
Wilmington, NC05-2025
Skills
- Small business operations
- Planning and execution
- Business marketing
- Business management and development
- Product Sales
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Barista
Starbucks, Harris Teeter
12.2022 - 03.2023
Small Business Owner
CC's Frozen Treats Llc
02.2014 - Current
Bachelor of Arts - Elementary Education
University of North Carolina At Wilmington
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