Summary
Overview
Work History
Education
Skills
I am very experienced with assisting adults and children with special needs.
Timeline
Generic

Claire Mcgrath

Lawrence,KS

Summary

In all three jobs I have previously (and currently) working at, I learned many skills such as knowing how to correctly deal with customer service in a kind, helping manner. All three jobs gave me experience in problem solving under pressure and how to handle unsatisfied clients/customers and giving them a solution to satisfy them to the best of my ability. While taking summer classes and working at the pool, i learned excellent time management and made sure i could be depended on. Even with my tight schedule, I would not only make sure to show up, I made sure to be on time and ready to give my 100%.

Overview

4
4
years of professional experience

Work History

Pool Staff

Palos Heights Pool
06.2023 - Current
  • Taught students pool and water safety guidelines.
  • Maintained open communications with parents and guardians to keep everyone informed about schedules, administrative requirements and class updates.
  • Cleaned and organized pool area, locker rooms and other common spaces each day.
  • Reviewed emergency procedures for students at beginning of every class and answered questions to help each feel comfortable.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • I was in charge of the water slides during the day ensuring everyone was tall enough, and following all the rules.
  • I also worked the snack shop during the day and made the food, and worked the cashier.

Odelson and Sterk Law Firm

Burt Odelson
06.2020 - 08.2023
  • Communicated pertinent information to clients via phone, email, and mail.
  • Answered phone calls at the front desk, and directed potential new clients to the correct attorney, or legal assistants.
  • ran errands for anyone in the office including trips to fedex to send out contracts.
  • Went through files and scanned them into the system.
  • Read through depositions and listed bullet points summarizing key points, to help the attorney read quickly to review.

Porter Cullens

Anne Doorhy
10.2019 - 08.2022
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Used cash registers and credit card machines to cash out customers.
  • Communicated with coworkers and managers about completed duties.
  • Cleaned and organized the all areas as required.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

Currently Attending - Business Administration

University of Kansas
Lawrence, KS
05.2026

High School Diploma -

Mother McCauley
3737 W 99th St, Chicago, IL 60655
05.2022

Skills

  • Problem-Solving
  • Customer Service
  • Flexible and Adaptable
  • Good Telephone Etiquette
  • Dependable and Responsible
  • Microsoft Word
  • Attention to Detail
  • Cultural Awareness
  • Problem Resolution
  • Organizational Skills

I am very experienced with assisting adults and children with special needs.

I grew up assisting my two brothers with very low functioning autism. The both of them also have epilepsy and need supervision at all times, I am able to use feeding tubes and calm them down when needed. The skills I adapted throughout my life from taking care of them gave me insight on supervising kids while babysitting, and making sure any one with special needs gets the accommodations they need to make them comfortable at all three of my previous jobs as well. 

Timeline

Pool Staff

Palos Heights Pool
06.2023 - Current

Odelson and Sterk Law Firm

Burt Odelson
06.2020 - 08.2023

Porter Cullens

Anne Doorhy
10.2019 - 08.2022

Currently Attending - Business Administration

University of Kansas

High School Diploma -

Mother McCauley

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Claire Mcgrath