Claire Miller
Hilton
Summary
Hello I am Claire Miller, I am currently a sophomore at SUNY Brockport studying Marketing. I am very dedicated and goal-oriented with extensive experience in customer service. I have significant expirence in cash handling and maintaining operational efficiency that enhances overall service quality. I can effectively create and foster connections with others to ensure they have the best possible customer service experience.
Overview
3
3
years of professional experience
Work History
Before and After School Care Assistant/Camp
Ymca Of Greater Rochester
06.2024 - Current
- Established good relationships with families through open communication about their child's progress.
- Supported children with special needs, adapting activities to meet diverse requirements.
- Communicated with parents about daily activities and any concerning behaviors.
- Ensured proper supervision of all activities.
- Cared for children in institutional settings.
Cashier
Mangia Mangia
09.2022 - 08.2023
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered phone calls to assist customers with questions and orders.
- Maintained cleanliness of restaurant dining area throughout shift.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
Restaurant Hostess
Blue Ridge Bar and Grill
01.2022 - 08.2023
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Greeted guests and sat customers at tables or in waiting areas.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Stocked server areas with supplies before, during and after shifts.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bachelor of Science - Marketing
SUNY, Brockport
Brockport, NY05-2027
Skills
- Positive and professional
- Goal oriented
- Persuasion techniques
- Verbal/written communication
- Customer engagement
- Upselling and cross selling
- Teamwork and collaboration
- Time managemen
- Adaptive selling techniques
Education and Training
true,other
Timeline
Before and After School Care Assistant/Camp
Ymca Of Greater Rochester
06.2024 - Current
Cashier
Mangia Mangia
09.2022 - 08.2023
Restaurant Hostess
Blue Ridge Bar and Grill
01.2022 - 08.2023
Bachelor of Science - Marketing
SUNY, Brockport
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