Claire Moffitt
Bella Vista,AR
Summary
Highly motivated, detail-oriented Certified Professional Coder - Apprentice (CPC-A) with three
years of experience in a fast-pace medical clinic, including billing and coding. Proficient with
ICD-10-CM, CPT, and HCPCS. Highly organized, efficient, and productive in deadline-driven
environments. I would enjoy bringing all of this and much more to your organization.
Overview
11
11
years of professional experience
Work History
Insurance Transcriptionist
Allegis Transcription
Remote
06.2020 - Current
- Consistently and independently transcribe multi-speaker audio recordings completely, accurately, and in adherence to formatting standards and quality requirements
- Exceed a 98% accuracy rate requirement while transcribing challenging audio recordings
- Dependably meet and surpass weekly production quota of 100 pages in a remote position with little supervision
- Proofread and edit transcriptions to ensure accuracy prior to submission
Medical Billing Specialist
Conservative Care Occupational Health
Springdale, Arkansas
09.2019 - 06.2020
- Reduced past-due accounts receivable by investigating and resolving unpaid and underpaid insurance claims
- Researched CMS E/M documentation guidelines and used that information to submit claims to insurance carriers for reconsideration
- Maintained confidentiality of patient information at all times
- Verified CPT and ICD-10-CM codes to ensure accurate coding before posting daily charges
- Consulted providers and medical staff for clarification on record information when necessary
- Educated providers on documentation requirements for accurate coding
Office Manager
Conservative Care Occupational Health, Van
, Arkansas
05.2015 - 04.2017
- Oversaw the work of all office employees to ensure they work productively and meet deadlines and company standards
- Answered telephone calls and emails from customers, patients, and insurance companies and directed them to relevant staff
- Analyzed documentation to identify any documentation discrepancies or deficiencies to ensure completeness and accuracy of patient records and charges
- Corresponded with insurance companies and customers to investigate past-due bills
- Interviewed and trained new office employees
Train Service Manager
JB Hunt Transportation
Lowell, AR
10.2013 - 04.2015
- Developed a network of both railroad employees and coworkers to best serve as the point of contact between JB Hunt and the Canadian National Railroad
- Provided exceptional customer service to internal and external customers concerning shipping delays and service issues across the Canadian National Network
- Handled customer complaints or concerns quickly and professionally to maintain good customer relationships
Assistant Train Service Manager
JB Hunt Transportation
Lowell, AR
09.2012 - 10.2013
- Demonstrated excellent efficiency and resourcefulness in a fast-paced work environment while answering a high volume of emails and phone calls
- Monitored all movements of intermodal freight among a vast network of railroads and promptly provided status updates to customers
Education
CPC-A - undefined
03.2023
AAPC Medical Billing and Coding - undefined
University of Arkansas Workforce Development Program
02.2023
Bachelor of Science - Business Administration, Transportation and Logistics, Economics
University of Arkansas
12.2011
Skills
- Microsoft Office 365
- ICD-10, CPT, and HCPCS Coding
- Medical Terminology
- Anatomy and Physiology
- HIPAA Compliance
Timeline
Insurance Transcriptionist
Allegis Transcription
06.2020 - Current
Medical Billing Specialist
Conservative Care Occupational Health
09.2019 - 06.2020
Office Manager
Conservative Care Occupational Health, Van
05.2015 - 04.2017
Train Service Manager
JB Hunt Transportation
10.2013 - 04.2015
Assistant Train Service Manager
JB Hunt Transportation
09.2012 - 10.2013
CPC-A - undefined
AAPC Medical Billing and Coding - undefined
University of Arkansas Workforce Development Program
Bachelor of Science - Business Administration, Transportation and Logistics, Economics
University of Arkansas
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