Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claire Prince

Fort Worth,Texas

Summary

Ambitious academic discipline student committed to academic excellence. Prepared to implement diverse skill sets, technical proficiencies, and new perspectives to leadership personnel. Excellent computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite.

Overview

12
12
years of professional experience

Work History

Operations Team Member

Life Time Fitness
Fort Worth, Texas
09.2023 - Current
  • Identified needs of customers promptly and efficiently.
  • Maintained positive working relationships with fellow staff and management.
  • Operated a variety of machinery and tools safely and efficiently.
  • Upheld cleaning protocols to maintain safe environment.

Caregiver

Whites Chapel Methodist Church
Southlake, Texas
10.2021 - Current
  • Cared for and taught Sunday school to children of all ages for all church events.

Instructor

Goodwill STARS
Grapevine, Texas
08.2023 - 08.2024
  • Cared for adults with intellectual and physical disabilities, ages 18 and older.
  • Taught life skills through dramatic play to adults ages 18+
  • Abided by all state and federal regulations for nonprofits
  • Maintained accurate records of attendance, grades and assessments for all students in the course.

Relationship Banker

Bank of America
Fort Worth, Texas
02.2022 - 03.2023
  • Modified, opened and closed customer accounts.
  • Prepared loan documents for review and approval by bank management.
  • Utilized CRM tools to track client interactions, preferences, and feedback to improve service delivery.
  • Built long-term relationships with customers by providing personalized service and support.

Customer Advocate (Contact Center)

Blue Cross Blue Shield
Abilene, Texas
11.2017 - 08.2018
  • Researched and processed claims for customers and providers
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.

Member Service Representative

RBFCU
San Antonio, Texas
01.2013 - 04.2015
  • Provided notary services
  • Modified, opened and closed customer accounts.
  • Prepared loan documents for review and approval by bank management.
  • Utilized CRM tools to track client interactions, preferences, and feedback to improve service delivery.
  • Built long-term relationships with customers by providing personalized service and support.

Education

Master of Science -

Angelo State University
San Angelo, TX
05-2028

Bachelor of Arts -

Angelo State University
San Angelo, Texas
05.2021

Skills

  • Customer service
  • Relationship management
  • Record keeping
  • Effective communication
  • Team collaboration
  • Life skills training
  • Problem resolution

Timeline

Operations Team Member

Life Time Fitness
09.2023 - Current

Instructor

Goodwill STARS
08.2023 - 08.2024

Relationship Banker

Bank of America
02.2022 - 03.2023

Caregiver

Whites Chapel Methodist Church
10.2021 - Current

Customer Advocate (Contact Center)

Blue Cross Blue Shield
11.2017 - 08.2018

Member Service Representative

RBFCU
01.2013 - 04.2015

Master of Science -

Angelo State University

Bachelor of Arts -

Angelo State University

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Claire Prince