Claire Radatz
Eagan,MN
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clinical Mental Health Therapist
Life Development Resources
05.2024 - Current
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
Clinical Mental Health Intern
Life Development Resources
05.2023 - 05.2024
- Conducted diagnostic assessments and formulated treatment plans
- Enhanced client well-being by implementing evidence-based therapeutic interventions in individual and group settings.
- Provided crisis intervention services to clients experiencing acute distress, helping them regain emotional stability and access appropriate resources for ongoing support.
- Participated in weekly supervision meetings to review case presentations, discuss ethical concerns, and receive feedback from experienced clinicians for continued growth as a therapist.
- Facilitated group therapy sessions, promoting a supportive and open environment for residents to share experiences.
Mental Health Practitioner
Options Family And Behavior Services
09.2022 - 04.2023
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and progress notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Promoted positive interactions of adolescents with various mental health disorders and co-occurring substance use as well as oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress and mindfulness techniques to help children stay regulated
- Facilitated and created skills groups and mental health groups to promote independent skills, social/emotional skills, and provide education on mental health
Lead Behavioral Health Administrative Specialist
Nystrom And Associates
12.2021 - 09.2022
- Handled difficult calls and patient complaints in a timely fashion
- New Front Office Associate orientation and training as needed
- Ensured staff were productive, efficient, and following proper workflows and procedures
- Maintained excellent quality in customer care
- Filled in as needed to cover shifts
- Interviewed potential new staff and give timely job performance reviews
- Addressed any staff performance issues
- Completed and summited reports to key administrative staff
- Created and updated all provider schedules
Patient Care Coordinator
Nystrom And Associates
09.2021 - 12.2021
- Acted as point of contact for scheduling all live intra-office referrals and new patients within the clinic
- Registered and integrated new patients in emerging programs
- Educated patients and clinicians on all services offered within the clinic, including other NAL programs and locations
- Followed up with clinicians regarding patient care issues and patient scheduling (i.e. patient needs a referral due to insurance change, patient was hostile with staff, etc.)
- Coordinated patient services efficiently and assisted in referring between all NAL programs
- Attended staff meetings and trainings as needed to educate staff on the live referral process and other Registration processes
Intake and Scheduling Coordinator-In Clinic BHAS
Nystrom And Assosiates
05.2021 - 09.2021
- Accurately scheduled and educated patients on appropriate services
- Promptly completed tasks in Registration electronic health record task baskets
- Communicated scheduling outcomes with referral sources in keeping with scheduling policy
- Handled patient complaints and concerns and escalated to the Call Center Management Team/Clinic Office Managers when appropriate
- Collegial and teamwork attitude with all staff and patients
- Deescalated patients in situations in which they were upset
- Helped cover the front desk, checked patients in, gathered needed information and paperwork at time of check in
- Psychiatric Administrative Specialist, took patient's vitals, managed medication cabinet and coordinated patient care with medication providers
Education
Master of Arts - Master's in Clinical Mental Health Counseling
Bethel University
Saint Paul, MN05.2024
Bachelor of Arts - Psychology
Bethel University
Saint Paul, MN12.2020
High School Diploma -
North Lakes Academy
Forest Lake, MN06.2017
Skills
- Started Life Development Resources first ever adolescent DBT group for court ordered clients on probation in Dakota County
- Started Life Development Resources first ever group therapy program for minority males on probation in Dakota County
- Experience in diverse settings such as providing therapy in the Juvenile Detention Center within Dakota County
Certification
- Telehealth Certification for Mental Health Providers
- Professional Education Systems Institute (PESI)
- DBT trained (Psychwire Marsha Linehan)
- EMDR Trained
- FLASH technique trained
- H.E.A.T for youth trained to offer group therapy to minority males on probation in Dakota County
Timeline
Clinical Mental Health Therapist
Life Development Resources
05.2024 - Current
Clinical Mental Health Intern
Life Development Resources
05.2023 - 05.2024
Mental Health Practitioner
Options Family And Behavior Services
09.2022 - 04.2023
Lead Behavioral Health Administrative Specialist
Nystrom And Associates
12.2021 - 09.2022
Patient Care Coordinator
Nystrom And Associates
09.2021 - 12.2021
Intake and Scheduling Coordinator-In Clinic BHAS
Nystrom And Assosiates
05.2021 - 09.2021
Master of Arts - Master's in Clinical Mental Health Counseling
Bethel University
Bachelor of Arts - Psychology
Bethel University
High School Diploma -
North Lakes Academy
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