Claire Ramos
Summary
Dedicated and compassionate Licensed Mental Health Counselor with 24+ years of experience providing therapeutic services and crisis intervention to at-risk youth, military, young adults, adults, and families. Repeatedly have created, collaborated, implemented, and managed therapeutic and crisis focused programs focused on providing clients the many tools necessary for personal growth.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director Behavioral Health Emergency Services
YKHC
05.2025 - Current
- 6 month Interim Contract 1099 position
- Provide direct clinical and administrative oversight of Emergency Services, Psychiatric Unit, and Crisis Respite Center that serves 58 Native Alaska Villages.
- Mentor cross-functional teams, fostering collaboration and enhancing productivity across departments while integrating with traditional native cultural beliefs and traditions for healing.
- Implement process improvements to streamline operations across all departments in hospital for behavioral health crisis services.
- Conduct behavioral health evaluations of individuals who present with a wide range of mental disturbances and provide referral for care.
- Responsible for ensuring compliance with The Joint Commission, Medicaid, licensing, and all other regulations and laws.
- Develop and facilitate necessary evidence based training for behavior management to Psychiatric Technicians.
- Foster relationships with Law Enforcement for state and tribal for effectiveness of patient safety when in crisis.
- Cultivated relationships with key stakeholders, ensuring alignment on project deliverables and outcomes.
Licensed Mental Health Counselor
Summit Sessions Counseling PLLC
03.2021 - Current
- Company Overview: I established Summit Sessions Counseling, PLLC to provide effective tele therapy during COVID
Director of Outpatient Services
South Sound Behavioral Hospital
03.2024 - 11.2024
- Supervise daily clinical operations to meet Best Practice, needs of clients, and continuity of care
- Facilitate and supervise PHP/IOP trauma track for Active Duty Service Members
- Supervise and Mentor facilitation of civilian PHP/IOP tracks for mental health and dual-diagnosis programming
- Complete initial intakes, individual sessions, and treatment documentation
- Mentor and guide to ensure staff meet productivity and documentation standards
- Participate in developing of systems for effective communication between inpatient referrals to outpatient programming
Clinical Director
Bayview
05.2023 - 02.2024
- Company Overview: Outpatient Treatment (business was shut down abruptly)
- Supervised clinical operations to meet principles of Best Practice for client care
- Designed, implemented, trained, and supervised staff for PHP/IOP trauma track specific to Active Duty Service Members
- Completed intake screenings, initial assessments, Individual sessions, treatment documentation
- Ensured that staff meet productivity, documentation standards, and performance evaluations
- Responsible for recruiting, hiring, training, and mentoring staff
Mental Health Therapist & Mental Health Evaluator (MHE)
Seattle Children's Hospital
04.2019 - 05.2023
- Provide consultations, intake assessments, treatment services for patients and families
- Provide evidenced based individual, family, and group treatment services and education
- Provide case management services including clinically necessary consultations and referrals as appropriate
- Respond to patient crisis needs to ensure patient safety; help family access crisis supports in community for safest discharge plan
- Participate in program development activities to include protocol development, training tools/ manual development, training of peers on treatment modality, participation in unit-wide or program-wide committee
- Implement Guidelines of Care and Clinical Pathways
- Document treatment interventions used and patient response to treatment
- Facilitate Safety, Parent Psychoeducation, and DBT groups
- MHE: Provide mental health assessment and treatment services to children, adolescents, and families with serious developmental, emotional, and behavioral difficulties who present to the emergency department in a manner that is evidence-based, cost-effective, and results in movement toward resolution of the crisis impacting the child and family's functioning
Clinical Supervisor
SEARHC Alaska Crossings
03.2016 - 11.2018
- Provided supervision to Clinicians, Case Managers, Expedition Coordinators, and Field Guides in wilderness and community setting
- Provided brief psychotherapeutic services to referred Alaskan youth aged 12-18 years
- Oversaw daily clinical operations to meet the needs of clients and continuity of care
- Completed Intake Screenings, Initial Assessments, and treatment documentation
- Collaborated with statewide resources for aftercare treatment planning
- Responsible for recruiting, hiring, training, and mentoring staff
- Ensured that staff meet productivity, documentation standards, and performance evaluations
- Assumed responsibilities of Program Manager in their absence
- Provided consultative services to SEARHC staff and other providers
- Facilitated and co-developed annual 30-day staff training
Social Services Assistant
Department of Army
01.2015 - 05.2016
- Collaborated services for high-risk active-duty patients as part of specialized multidisciplinary treatment team
- Assisted soldiers as they were transitioning from active duty to receive all necessary civilian services
- Assisted in the development of criteria for standards to meet Best Practices
- Completed initial intakes and diagnostics
- Facilitated outpatient psychoeducational/support groups
- Provided individual counseling in regard to specific diagnosis
Behavioral Health Specialist- Active Duty
US Army
09.2011 - 11.2014
- Provided crisis intervention and counseling for active-duty military, Veterans, and dependents
- Assisted in developing comprehensive Behavioral Health program, as 1st active-duty soldier in Hohenfels Behavioral Health Clinic history
- Completed initial intake assessments and diagnostics
- Developed and implemented Suicide Prevention training for over 2000 active-duty soldiers and civilians
- Implemented the Army Behavioral Health Data Platform Survey and recorded outcomes
- Developed and administered new policy regarding Mandatory Mental Health Evaluations
- Performed administrative duties for Behavioral Health Clinic
- President of the Safety Council administering policy for the Health Clinic to achieve Joint Commission re-accreditation
- Various Locations
Field Supervisor/ Family Camp Director
SUWS of Idaho
01.2006 - 01.2011
- Managed groups of emotionally disturbed adolescents, aged 11-18 years and parent groups in 24-hour experiential wilderness setting
- Facilitated necessary interventions/assessments for emotional growth
- Provided crisis intervention and management in wilderness setting
- Developed and facilitated 5-day Family Camp in wilderness setting
- Developed and facilitated weekly individual and group counseling sessions
- Developed and implemented individual treatment plans
- Supervised wilderness Instructors and facilitated weekly clinical trainings
- Provided weekly parent counseling sessions and parenting classes by telephone
- Collaborated with community resources/therapeutic boarding schools for aftercare treatment planning
Head Wilderness Instructor
SUWS of Idaho
01.2002 - 01.2005
- Supervised groups of 8-10 emotionally disturbed adolescents, aged 11-18 years in wilderness setting
- Implemented individual treatment plans in 24-hour program setting
- Completed daily progress reports on all aspects of the program
- Provided crisis intervention and management in wilderness setting
- Co-facilitated a landmark 22 Day Family Wilderness Therapy Program TV Documentary
Education
Masters of Science - Clinical Counseling
Bellevue University
01-2015
Bachelors of Social Work -
Metropolitan State College of Denver
05-2002
Skills
- Military Veteran, Military spouse
- Adept at conflict resolution, crisis intervention
- Behavior Management
- Interpersonal Communication and Attachment Theory
- DBT, CBT
- Grief counseling
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Debriefing
- Project management
Certification
- Dialectical Behavior Therapy, 2002
- Cognitive Behavior Therapy, 2002
- Cognitive Processing Therapy, 2015
- Brief Solution Oriented, 2002
- Scuba Diving for treating PTSD, 2016
Volunteer Experience
- Therapy Aid Coalition, 2022, 2024
- The Quell Foundation; First Responder Resilience Program, 2022, current
- The Warrior Connection, 2018, 2023
Timeline
Director Behavioral Health Emergency Services
YKHC
05.2025 - Current
Director of Outpatient Services
South Sound Behavioral Hospital
03.2024 - 11.2024
Clinical Director
Bayview
05.2023 - 02.2024
Licensed Mental Health Counselor
Summit Sessions Counseling PLLC
03.2021 - Current
Mental Health Therapist & Mental Health Evaluator (MHE)
Seattle Children's Hospital
04.2019 - 05.2023
Clinical Supervisor
SEARHC Alaska Crossings
03.2016 - 11.2018
Social Services Assistant
Department of Army
01.2015 - 05.2016
Behavioral Health Specialist- Active Duty
US Army
09.2011 - 11.2014
Field Supervisor/ Family Camp Director
SUWS of Idaho
01.2006 - 01.2011
Head Wilderness Instructor
SUWS of Idaho
01.2002 - 01.2005
Bachelors of Social Work -
Metropolitan State College of Denver
Masters of Science - Clinical Counseling
Bellevue University
Similar Profiles
Jaden AndrewJaden Andrew
Inventory Control Analyst at YKHCInventory Control Analyst at YKHC
Beverly AlexieBeverly Alexie
Office Assistant at YKHCOffice Assistant at YKHC
Nathan MaxieNathan Maxie
Utility Operator at YKHCUtility Operator at YKHC
Nikki PentelloNikki Pentello
Executive Director Of Behavioral Health Services at Ability MattersExecutive Director Of Behavioral Health Services at Ability Matters
Mathew FoleyMathew Foley
Director of Behavioral Health Services/CBSS Team Leader at Garrett County LighthouseDirector of Behavioral Health Services/CBSS Team Leader at Garrett County Lighthouse