Claire Reinhardt
United States
Summary
Results-driven General Manager skilled in implementing strategic approaches to drive profitability and sales. Recognized for excellence in operations and customer care. Adept at motivating, training, and developing team members to thrive in highly competitive environments.
Overview
11
11
years of professional experience
Work History
General Manager
Prime Cigar CO.
Brookfield, WI
04.2023 - Current
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
Store Manager
Kirklands Home Goods
Brookfield, WI
10.2013 - 04.2023
- Conducted regular price checks to maintain competitiveness
- Recruited, trained and supervised new employees.
- Prepared monthly reports on sales figures, expenses, profits.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Ensured compliance with safety regulations and company policies.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
Education
Lincoln High School
Milwaukee05-1982
Skills
- Top talent recruiting, hiring, and retention
- Training and Development
- Labor Cost Controls
- Staff Management
- Sales Analysis
- Team Leadership
- Performance Evaluations
- Sales Team Development
Timeline
General Manager
Prime Cigar CO.
04.2023 - Current
Store Manager
Kirklands Home Goods
10.2013 - 04.2023
Lincoln High School
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