Claire Schneidermann
Iowa City,IA
Overview
14
14
years of professional experience
Work History
Au Pair/English Teacher
Workaway
Server
Big Grove Brewery, Edith Lucille's, Cheddar's
06.2015 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
Bartender
Kickstand Bicycle Bar And Grill
07.2020 - 09.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Babysitter
Over 20 Families
07.2009 - 07.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Promoted language development skills through reading and storytelling.
- Helped children complete homework assignments and school projects.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Guided school homework and read bedtime stories to support development.
Au Pair/English Teacher
Workaway
11.2018 - 04.2019
- Implemented daily routine to maintain structure and stability
- Met with parents about daily activities, positive developments, and issues.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Promoted language development skills through reading and storytelling.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Lifeguard
Cedar Rapids Parks And Recreation/Country Club
05.2015 - 08.2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Scanned main areas to monitor for any safety risks.
- Administered CPR and first-aid following best practices.
- Demonstrated rescue techniques and provided first aid in emergency situations.
Education
Bachelor of Arts - Public Health
University of Iowa
Iowa City, IA05.2024
Skills
- Household Operations
- Cultural Immersion
- Grocery Shopping
- Safety Awareness
Timeline
Bartender
Kickstand Bicycle Bar And Grill
07.2020 - 09.2021
Au Pair/English Teacher
Workaway
11.2018 - 04.2019
Server
Big Grove Brewery, Edith Lucille's, Cheddar's
06.2015 - Current
Lifeguard
Cedar Rapids Parks And Recreation/Country Club
05.2015 - 08.2017
Babysitter
Over 20 Families
07.2009 - 07.2020
Au Pair/English Teacher
Workaway
Bachelor of Arts - Public Health
University of Iowa
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