CLAIRE SENA
OMAHA
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant, Operations + Onboarding
Upwell
Omaha, NE
05.2025 - Current
- Coordinated office operations, ensuring efficient workflow and timely completion of tasks.
- Streamlined backroom operations for improved efficiency and customer satisfaction.
- Managed scheduling, travel arrangements, and calendar management for executives, optimizing time allocation.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Trained new operations staff on company protocols and software systems, fostering team productivity.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Coordinated schedules and timelines for events and alongside event vendors.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
HUMAN RESOURCES ASSISTANT
Shop Online New York
02.2025 - 05.2025
- Managed candidate screening through LinkedIn, coordinated virtual interviews, and maintained records of recruitment processes.
- Facilitated communication between hiring managers and candidates.
- Was put in charge of certain teams to ensure attendance and check in on project deadlines.
- Managed end-to-end hiring processes from candidate sourcing to onboarding documentation.
- Gained experience in communication and administrative tasks.
- Assisted Human Resources and other management and team leads.
- Remote (Contract 3 month position)
REGISTERED BEHAVIOR TECHNICIAN - SEVERE BEHAVIOR DEPARTMENT
UNMC Munroe Meyer Institute
Omaha, NE
02.2024 - 12.2024
- Gained experience in the healthcare and customer service industries.
- Took on leadership roles and assisted in controlling a team and how to successfully create decisions on treatments for patients.
- Conducted and took data on a variety of educational, work, communication and wait behavioral sessions.
- Collected data on the different frequencies, rates, and durations of behaviors within and out of sessions.
- Graphed and analyzed data to assess rates of behaviors and accuracy of treatment plans.
- Communicated behaviors and treatment plans for care with caregivers and school.
CHILD FAMILY SERVICES INTERN
Department of Health and Human Services
Lincoln, NE
08.2023 - 12.2024
- Gained experience building relationships with clients from diverse backgrounds in vulnerable positions.
- Strengthened listening and communication skills when in crisis intervention experiences.
- Made calls for supervisors to other professionals such as therapists and medical personnel to coordinate services for clients.
- Used safety and risk assessments, employing related policies and procedures.
- Composed or prepared correspondence, case notes, court reports, and narratives with computer-based applications.
MANAGEMENT TECHNICIAN
Via Rx Pharmacy
Omaha, NE
05.2022 - 12.2024
- Experienced working in a fully remote environment where communication and leadership were key to the position.
- Developed and implemented records handling standard operating procedures.
- Sought out ways to make daily operations, communication documents, recordkeeping, and data entry more efficient.
- Managed paper and electronic filing systems by routing various documents, video and paper files, handbooks, and organizational charts.
- Compiled reports for programs directors.
- Updated tracking spreadsheets with the most recent data.
HUMAN RESOURCES INTERN
Dial Senior Living
Omaha, NE
05.2021 - 12.2024
- Streamlined HR processes by assisting with administrative tasks, enhancing efficiency in document management and communication across departments.
- Experience in a hybrid work environment.
- Wrote user manuals for completed projects.
- Assisted with administrative tasks such as creating videos for company presentations, coordinating files, and sorting mail.
- Organized a variety of materials, including physical and virtual files, spreadsheets, and reports.
- Developed user manuals for completed projects, improving knowledge transfer and reducing onboarding time for new team members.
Education
Bachelor of Science - Human Development and Family Science, Psychology, Sociology
University of Nebraska-Lincoln
Lincoln, NE12.2023
High School Diploma - undefined
Marian High School
Omaha, NE05.2019
Skills
- Communication
- Administrative support
- Microsoft Excel
- Customer and client relations
- Strategic Planning
- Scheduling
- Data management
- Invoice processing and verification
- Documentation and recordkeeping
- Accounts Receivable
- Payment tracking
- Financial record keeping
- Office management
- Database entry
- Adaptability
- Behavior Management
- Event coordination
- Time Management
- Recordkeeping
- Calendar management
Certification
- REGISTERED BEHAVIORAL TECHNICIAN
- BACB
- Jan 2024 - Present
Timeline
Administrative Assistant, Operations + Onboarding
Upwell
05.2025 - Current
HUMAN RESOURCES ASSISTANT
Shop Online New York
02.2025 - 05.2025
REGISTERED BEHAVIOR TECHNICIAN - SEVERE BEHAVIOR DEPARTMENT
UNMC Munroe Meyer Institute
02.2024 - 12.2024
CHILD FAMILY SERVICES INTERN
Department of Health and Human Services
08.2023 - 12.2024
MANAGEMENT TECHNICIAN
Via Rx Pharmacy
05.2022 - 12.2024
HUMAN RESOURCES INTERN
Dial Senior Living
05.2021 - 12.2024
High School Diploma - undefined
Marian High School
Bachelor of Science - Human Development and Family Science, Psychology, Sociology
University of Nebraska-Lincoln