Claire Simon
Seattle,United States
Summary
Placement Specialist with expertise in managing end-to-end recruitment processes. Skilled in securing high-quality placements and maintaining strong relationships with faculty and 2U teams. Utilizes techniques/technology for efficient placement. Successfully placed students in social work, education, and nursing industries, driving company growth.
Overview
12
12
years of professional experience
Work History
Senior Placement Specialist
2U
Greater Seattle Area
03.2021 - Current
- Support the University of Denver—Morgridge College of Education, which involves managing quality on-time placements, ensuring site-specific and program requirement compliance, distributing/collecting, managing, and analyzing surveys, evaluations, agreements, and COIs, record keeping in PMX, scheduling cohort communication timelines between teams, and ensuring metrics are met, among other responsibilities.
- Communicate effectively across teams, including program faculty, to ensure on-time approvals. I also act as a liaison between faculty, students, sites, and the contracts team to raise awareness of placement escalations, aid in the resolution of issues, and improvement of placement and program policies/processes.
- Implement new initiatives, such as PMX and One Point of Contact
- Collaborate across team to develop and find resolution for technological issues with Groove.
Student Placement Specialist II
University of Denver- Morgridge College of Education Online
Remote
11.2019 - 03.2021
- As a Student Placement Specialist I work with Master of Social Work students at Fordham University and form relationships with internship sites where students can acquire hands-on learning and experience in their chosen field
- I am responsible for building new relationships and maintaining existing partnerships with placement sites and ensuring retention through on-time placements and maintaining students enrollment status in the program
- Managing all aspects of placement for our online Masters programs in a specified territory to ensure overall student success in the program
- Developing new partnerships and maintaining relationships with agencies for placements
- Matching agencies with students and placing them with a sense of urgency to prevent any lapse in class registration
- Providing exceptional service to students throughout the placement cycle
- Working with counterpart at the university and legal team on contract execution of partnership agreements to finalize agency contracts
- Creating individual strategy for long term placement relationships as well as fulfilling one off placement requirements for students
- Providing consistent and professional communication to students throughout the entire placement process via phone and email
Student Advisor and Special Events Coordinator
SANS Institute
Remote
06.2017 - 05.2018
- Serve as an academic advisor for SANS Technology Institute's Cyber Security Masters & Certificate program students
- I collaborate with students to develop an academic plan that meets their career and educational goals within the following programs; Cybersecurity Engineering Core, Incident Response, Penetration Testing & Ethical Hacking, and Cyber Defense Operations
- I am a student certifying official, which helps Veteran and Active Military students navigate VA Benefits and ensure their academic plans are approved by the VA and align with their given months of educational benefits
- I also help coordinate and plan training events for students nationwide
- In this role I collaborate with other business units and outside organizations to coordinate student presentations, student courses, and student networking events at live conferences
Student Services Advisor
Virginia Commonwealth University
Richmond, United States
02.2016 - 02.2017
- Serve as an advisor administrator to support the College of Humanities and Sciences, the largest educational unit at VCU, enrolling over 60% of VCU's undergraduates
- I assisted academic advisors in two schools and nineteen departments to resolve student academic advising issues and assist in processing graduation applications, resolving graduation issues, monitor graduation clearance, change of major requests, recommend course substitutions, provide recommendations for suspended and non-traditional students, and serve as the contact and advisor for the Academic Regulations Appeal Committee
- I also worked closely with Banner production to ensure updated information was reflected in DegreeWorks
- I was readily available to provide prompt and accurate customer service to students, parents, faculty, academic advisors, and other VCU staff who have questions about College and University academic procedures and curriculum requirements
- Alongside my daily tasks, as an advising administrator, I also helped to grow the resources of academic advisors by connecting them with campus resources, streamlining decision-making systems, and identify campus partnerships that would better the quality of academic advising
- Completed the following training at VCU: Green Zone (raising awareness for needs of VCU's Military students), Global Zone (focus on specific experiences for international students), Safe Zone (promoting diversity and inclusion with an emphasis on how to improve the student experience of students who identify with the LGBTQ community)
Student Success and Internship Program Coordinator
Virginia Commonwealth University
Richmond, United States
06.2015 - 02.2016
- In collaboration with the Director of Student Success, I used independent analysis and judgment to develop, coordinate, and supervise complex and varied administrative tasks in order to provide exemplary career services to the campus community
- I provided internship development and coordination by building employer relations and student/academic department relations as well as utilizing VCU Career Center websites and social media to market positions
- Through individual and group counseling sessions I assisted students to secure appropriate internships to enhance overall academic experience and learn skills essential to conduct a successful job search
- I planned and conducted internship workshops, developed an internship manual, updated social media accounts to keep students current on the internships available
- I also built internal and external partnerships with employers to develop student opportunities for experiential endeavors locally, state-wide, nationally and internationally
- I collaborated with faculty and administration to create policy and procedures for ensuring the academic quality and integrity of internships
- Lastly, I focused on assessment to measure the effectiveness of the internship programs based on the transferable skill-sets students obtained that developed their growth professionally
Graduation Analyst
UNC Charlotte
Charlotte, United States
08.2014 - 06.2015
- Primarily responsible for clearing students for graduation, awarding degrees and generating diploma orders
- Serve as a liaison to various departments and individuals across the campus community in matters related to undergraduate graduation issues and information while adhering to university policies by using and updating FERPA files
- Responsibilities include preparing for the commencement ceremony, proofing the commencement program and working during commencement ceremonies
- Utilize higher education programs such as Banner, CAPP, Degreeworks, Webfocus, Imagenow, and Diplomatic
- Worked with academic advisors to ensure students were on the correct graduation plan and met all requirements for graduation
- I assisted students with graduation issues and helped to resolve issues through substitution waivers and alternative degree plans to ensure all graduating students met university graduation polices
- I gave initial and final checks in the graduation process, conferred degrees, and served as the contact for employers, graduate schools, and National Student Clearinghouse regarding degree conferrals
Wilder School Undergraduate Advisor
Virginia Commonwealth University
Richmond, United States
11.2012 - 08.2014
- I served as a academic advisor for the Wilder School of Government and Public Affairs where I oversaw degree programs in Criminal Justice, Homeland Security, International Relations, Political Science, Sociology, and Urban and Regional Studies
- I assisted students in their growth and development by constructing meaningful educational plans which are compatible with their life goals
- I focused on building a professional relationship with students to ensure advising was a continuous and consistent process, which is built upon the basis of frequent, accumulated personal contacts between advisor and advisee
- I followed a developmental advising model to provide sensitive and thoughtful support to our students as they wrestle with and ultimately choose their goals and academic path and also provided alternative choices and encouragement when original advising plans were not effective
- I attempted to foster the development of the whole student who is a self-directed, motivated, responsible decision-maker and encouraged the successful completion of degree requirements and timely graduation
- In order to ensure a timely graduation that adhered to all university regulations I educated myself about the consistently changing program policies and relayed accurate information about university policies, resources, and programs to students
- I also understood the last-minute nature of academic advising and was dedicated to providing timely feedback for sensitive issues
Assistant Director-Russian Exchange Program ( St. Petersburg & Moscow State University)
Virginia Commonwealth University
Richmond, United States
05.2012 - 08.2013
- I Identified interest and needs of students and planned logistics of events (room reservations, admission tickets, educational events, and travel) while focused on VCU's spirit, tradition, academic expectations, and campus life
- Collected and managed important travel documents and ensure students adhere to VCU policies, visa requirements, and national laws
- Lead group of 30 exchange students to historical sites around Richmond, Virginia and spearheaded travel to Washington D.C., Virginia Beach, Philadelphia, Jamestown, Williamsburg, West Virginia, and New York City, all while adhering to strict budget and time constraints
- Served as frontline management for student issues (missing flights, trouble obtaining visas, etc.) and crisis situations (student medical problems, non-adherence to federal laws, etc.)
- I traveled to Moscow State University and St
- Petersburg State University to assess university facilities and evaluate potential study abroad programs for Virginia Commonwealth University
- Lastly, I facilitated recruitment seminars at Moscow State University, St
- Petersburg State University, and Virginia Commonwealth University
Education
Master of Education (M.Ed.) - Counseling: College Student Development and Counseling
Virginia Commonwealth University
01.2019
Master of Public Administration (M.P.A.) - Non- Profit Management
Virginia Commonwealth University
01.2014
Bachelor of Science - Sociology
Virginia Commonwealth University
01.2012
Bachelor of Science (B.S.) - Sociology
University of the West of England
01.2011
Skills
- Collaborative Institutional Training
- Initiative
- Microsoft Office
- Research
- Industry Expertise
- Performance Tracking
- Project Management
- Process Improvement
- Partnership Development
- Key partnership management
- Administrative Support
- Contract Negotiation
- Online learning
- Student Engagement
- Vendor Relations
Accomplishments
- 2016 recipient of the Colleen Canvin Clark Scholarship in Counseling
Timeline
Senior Placement Specialist
2U
03.2021 - Current
Student Placement Specialist II
University of Denver- Morgridge College of Education Online
11.2019 - 03.2021
Student Advisor and Special Events Coordinator
SANS Institute
06.2017 - 05.2018
Student Services Advisor
Virginia Commonwealth University
02.2016 - 02.2017
Student Success and Internship Program Coordinator
Virginia Commonwealth University
06.2015 - 02.2016
Graduation Analyst
UNC Charlotte
08.2014 - 06.2015
Wilder School Undergraduate Advisor
Virginia Commonwealth University
11.2012 - 08.2014
Assistant Director-Russian Exchange Program ( St. Petersburg & Moscow State University)
Virginia Commonwealth University
05.2012 - 08.2013
Master of Education (M.Ed.) - Counseling: College Student Development and Counseling
Virginia Commonwealth University
Master of Public Administration (M.P.A.) - Non- Profit Management
Virginia Commonwealth University
Bachelor of Science - Sociology
Virginia Commonwealth University
Bachelor of Science (B.S.) - Sociology
University of the West of England
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