As a pre-med college student entering my junior year, I am deeply committed to making a meaningful difference in the lives of patients while growing as a future healthcare provider. With over a year of experience working as a Certified Nursing Assistant (CNA), I’ve had the privilege of supporting patients through vulnerable moments, the value of empathy, patience, and attentive care. Recently certified as a Clinical Medical Assistant (CCMA), I am eager to take the next step in my clinical journey by gaining broader, hands-on experience in a medical assistant role. I thrive in fast-paced healthcare settings, and I am driven by a genuine passion for helping others, a strong work ethic, and a desire to learn from every opportunity. I’m seeking a role where I can continue to build my skills, contribute meaningfully to a care team, and move closer to my goal of becoming a compassionate, well-rounded physician.
Provided compassionate, hands-on care to residents in a skilled nursing facility, prioritizing comfort, dignity, and safety in every interaction. Collaborated closely with nurses and physicians to support individualized care plans, and ensure timely responses to patient needs. Responsibilities included assisting with activities of daily living (ADLs), monitoring vital signs, documenting observations, and supporting mobility and rehabilitation efforts. Demonstrated adaptability and professionalism in a fast-paced environment, often serving as a key point of contact between patients, families, and the clinical team. Maintained an organized environment to optimize team efficiency, and practiced skilled time management to ensure the highest level of patient care. This experience solidified my commitment to healthcare and strengthened my desire to grow in clinical knowledge and responsibility.
Built a strong rapport with regular customers, fostering trust and loyalty through consistent service, and delivering personalized customer experiences to meet individual needs. Handled high-volume customer queues with grace and efficiency, ensuring each guest felt valued and attended to, even during peak hours. Maintained a safe work environment, adhering to cleanliness standards. Communicated clearly and effectively to clarify complex orders, accommodate customizations, and ensure accuracy at the point of sale. Resolved customer concerns with empathy and professionalism, turning challenges into positive brand interactions. Through this position, I gained experience in time management, communication and customer service.
As a volunteer with Global Medical Brigades, I participated in a multidisciplinary healthcare mission providing medical services to underserved communities abroad. In this role, I worked closely with local professionals, translators, and healthcare providers to support patient intake, health education, and pharmacy logistics. This experience deepened my ability to connect with individuals across cultures, adapt quickly to new environments, and communicate with empathy and clarity under pressure. It also strengthened my commitment to delivering personalized care, supporting team-based goals, and upholding the highest standards of service. As a part of Global Medical Brigades, I strived to reach the goals of serving with communities, working to empower community members themselves, leaving a lasting impact. As a member, I also contributed to service on a local scale, by volunteering at Nourish MKE, a local food pantry regularly, building relationships with community members locally.