Claire Smith
Moses Lake,United States
Overview
5
5
years of professional experience
Work History
Office Assistant/Social Media Leader
Boys & Girls Club of the Columbia Basin
Moses Lake, WA
03.2021 - 09.2023
- Answered telephones and emails, directed calls and took messages. Scanned, filed and coded electronically to ensure documents were correctly input into our auditing folder.
- Managed office inventory and placed new supply orders.
- Monitored payments due from accounts and promptly contacted those with past due payments. Invoiced and coded transactions daily from checks, card and cash.
- Lead a work group, in which I made agendas, took minutes and then presented in front of the Executive Director and others in upper management.
- Used editing and graphic design tools to create content and visuals for social Media. Posted on a consistent basis to ensure positive engagement from our followers.
- Crafted visual designs and brand messaging elements that were within guidelines of BGCA's brand tool-kit to create consistency throughout all Boys & Girls Clubs across the country.
- Attended outreach and fundraising events to promote our business and campaign endeavors.
- Experienced in Microsoft Excel, Microsoft Word, Microsoft Teams, Salesforce, Asana, and Mail Chimp.
Retail Sales Associate
Maurices
Moses Lake, WA
07.2020 - 09.2021
- Used product knowledge to suggest items to match client needs.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Barista
Dutch Bros
Moses Lake, WA
10.2018 - 06.2020
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Addressed and resolved customer concerns to maintain brand loyalty.
Education
Eastern Washington University
Cheney, WA06.2027
High School Diploma -
Moses Lake High School
Moses Lake, WA06.2018
Skills
- Multitasking and Prioritization
- Team Collaboration
- Creative Thinking
- Social Media
- Marketing Materials
Timeline
Office Assistant/Social Media Leader
Boys & Girls Club of the Columbia Basin
03.2021 - 09.2023
Retail Sales Associate
Maurices
07.2020 - 09.2021
Barista
Dutch Bros
10.2018 - 06.2020
Eastern Washington University
High School Diploma -
Moses Lake High School
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