Claire Snelling
Hood River,OR
Summary
Certified Nursing Assistant with unique combination of knowledge and skills derived from both education and personal background. Seeking a position within a community oriented, progressive medical center.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CNA 2
Providence Hood River Memorial Hospital
02.2021 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
CNA 2 - ICU
PeaceHealth
01.2019 - 06.2020
- Provides direct patient care as delegated by the Registered Nurse in Intermediate Care Unit, Medical ICU, and Surgical ICU.
- Assists patients with personal care and activities of daily living.
- Maintains unit supplies by stocking patient rooms and supply areas to meet patient care needs.
- Documents relevant patient care data.
- Measuring and recording fluid intake/output.
- Ability to recognize and report signs and symptoms of common diseases.
Customer Service Representative
Outdoorplay
05.2016 - 02.2019
- Excelled in a fast-paced and demanding online sales environment.
- First point of customer contact via phone and live chat features.
- Quickly acquired knowledge of specialty watersports, camping, and biking equipment.
- Built long lasting relationships with coworkers and clients, resulting in increased sales and customer loyalty and retention.
- Investigated and resolved customer complaints regarding products, services and warranties.
- Assisted in maintenance of current catalog, web content and pricing information from over 40 vendors.
- Negotiated individual monthly sales in excess of $1000.
Development and Fundraising Coordinator
Project Koru
10.2015 - 05.2016
- Assisted in the processing and deposit of incoming donations, contributions, and employer matches.
- Issued and sent out tax receipts for individual donors.
- Communicated and nurtured relationships with Project Koru donors and constituents through email communication strategy.
- Worked to scout and secure fundraising partnership opportunities through established events.
- Researched donor and sponsor prospects.
Receptionist /Project Manager
Davies Dunn, LLP
03.2015 - 11.2015
- Managed primary phone duties for multiline phone system.
- Worked to create, promote and actively pursue friendly professional rapport with clients and others.
- Participated in maintaining information databases (Amicus and CLAS systems).
- Handled scheduling of appointments and court matters with paralegals and attorneys.
- Oversaw organization, formatting, and codification of Hood River County ordinances to be added to the county code.
Shift Manager / Retail Sales
07.2008 - 03.2015
- Assisted in hiring process and on-the-job training of new employees.
- Dealt with a diverse range of clientele in a fast-paced and demanding retail environment.
- Gained and commanded an extensive understanding of extreme sports, including kiteboarding, windsurfing, skiing, and snowboarding.
- Investigated and resolved customer complaints regarding products and services.
- Assisted in maintenance of current catalog and pricing information from over fifteen vendors.
- Negotiated individual daily sales in excess of $1000.
Education
Bachelor of Science - Business Administration, Human Resource Management
Portland State University
Portland, ORundefined
Lane Community College
Eugene, ORSkills
- Interpersonal and written communication
- CPR/First Aid certified
- Patient privacy and confidentiality
- Charting and clinical documentation
- Committed team player
- Patient-focused care
Certification
Certified Nursing Assistant 2 - Licence #201806483CNA
Timeline
CNA 2
Providence Hood River Memorial Hospital
02.2021 - Current
CNA 2 - ICU
PeaceHealth
01.2019 - 06.2020
Customer Service Representative
Outdoorplay
05.2016 - 02.2019
Development and Fundraising Coordinator
Project Koru
10.2015 - 05.2016
Receptionist /Project Manager
Davies Dunn, LLP
03.2015 - 11.2015
Shift Manager / Retail Sales
07.2008 - 03.2015
Bachelor of Science - Business Administration, Human Resource Management
Portland State University
undefined
Lane Community College
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