Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claire Stancliff

Lutherville,MD

Summary

Dynamic Kitchen Manager and Head Chef transformed culinary chaos into seamless operations, expertly orchestrating kitchen workflows with creativity and great attention to detail. Eager to spread my organizational prowess and customer-centric passion into the realm of customer service, I aim to elevate client interactions with the same enthusiasm I brought to every plate.

Overview

7
7
years of professional experience

Work History

Line Cook/Prep Cook/Cashier

Grano Pasta Bar
Baltimore, MD
12.2023 - Current
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Stocked and restocked kitchen supplies as needed.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Tracked inventory levels of all products used in the kitchen on a daily basis.
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Resolved customer complaints in a professional manner.
  • Processed credit card transactions accurately and efficiently.

Kitchen Manager/Head Chef

Reds Wine Bar
Baltimore, MD
06.2020 - 12.2023
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
  • Maintained accurate records of food costs, labor costs, waste management and other related expenses.
  • Created weekly schedules for kitchen staff members based on anticipated business volume.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
  • Developed and implemented successful social media campaigns to support company objectives.
  • Managed the daily operations of all assigned social media accounts.

Esthetician

Darrell Barrell Salon and Spa
Baltimore, MD
04.2017 - 06.2020
  • Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
  • Performed waxing services on clients including eyebrows, lip, chin, and full face.
  • Assisted in the development of customized skin care regimens for clients.
  • Maintained cleanliness of treatment room and equipment between appointments.
  • Checked supplies inventory regularly to ensure adequate stock levels at all times.
  • Maintained up-to-date knowledge of latest trends in esthetics industry through research.

Education

Esthetics -

Baltimore School of Massage
Linthicum Heights, MD
12-2012

High School Diploma -

Loch Raven High School
Baltimore, MD
05-2008

Skills

  • Food Safety Standards
  • Highly motivated
  • Professional Attitude
  • Customer Service
  • Food Preparation
  • Reliable and Trustworthy
  • Active listener
  • Inventory Management
  • Social Media Management
  • Microsoft Office

Timeline

Line Cook/Prep Cook/Cashier

Grano Pasta Bar
12.2023 - Current

Kitchen Manager/Head Chef

Reds Wine Bar
06.2020 - 12.2023

Esthetician

Darrell Barrell Salon and Spa
04.2017 - 06.2020

Esthetics -

Baltimore School of Massage

High School Diploma -

Loch Raven High School
Claire Stancliff