Claire Terry
Glens Falls,New York
Summary
Results-driven student with excellent organizational and communication skills. Successful at accomplishing student projects and staying on-task. Strong analytical thinker and problem solver who is quick to learn new skills while enjoying the process along the way.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista/Barback
BRU 64
Cortland, NY
09.2022 - Current
- Supported highest standards of conduct and service to support company reputation.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Received and accurately processed customer payments.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Ice Cream Manager
Cooper's Cave
Glens Falls, New York
04.2018 - 08.2023
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Sales Associate
Riley's
Lake George, New York
05.2016 - 08.2017
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and answered any questions they had about the store's products and services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Bachelor of Science - Communication Disorders And Sciences
SUNY College At Cortland
Cortland, NY05-2024
Associate of Science - Individual Studies
Adirondack Community College
Queensbury, NY05-2022
High School Diploma
The King's School
Hadley, NY05-2020
Some College (No Degree) - Undecided
SUNY At Binghamton
Binghamton, NYSkills
- Active Listener
- Solid Problem Solver
- Speedy and Efficient
- Positive and Professional
- Exceptional Customer Service
- Friendly and Outgoing
- Organization
- Task Delegation
Accomplishments
- Magna Cum Laude, SUNY Adirondack
- Dean's List, SUNY Binghamton
- Dean's List, SUNY Adirondack
- Valedictorian, The King's School
- Basketball Team Captain, The King's School
Affiliations
- High School Drama Club
- Varsity Basketball ( from 9th-12th grade)
- Varsity Soccer (from 9th-12th grade)
- Working Towards membership in NSSLHA, Cortland Chapter
- Open Arms Pregnancy Center Volunteer, 2019
Certification
- DASA Certified
- SAV Certified
- CAR Certified
Timeline
Barista/Barback
BRU 64
09.2022 - Current
Ice Cream Manager
Cooper's Cave
04.2018 - 08.2023
Sales Associate
Riley's
05.2016 - 08.2017
Bachelor of Science - Communication Disorders And Sciences
SUNY College At Cortland
Associate of Science - Individual Studies
Adirondack Community College
High School Diploma
The King's School
Some College (No Degree) - Undecided
SUNY At Binghamton
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