Claire Tiemann
Denver,CO
Summary
Dedicated and passionate professional with a proven track record in animal welfare and client education, honed at Banfield Pet Hospital and MSU Denver. Excelled in enhancing animal well-being and enriching customer experiences through effective communication and teamwork. Skilled in data entry and animal handling, demonstrating a commitment to human and animal safety.
Overview
5
5
years of professional experience
Work History
Peer Tutor
MSU Denver
09.2024 - Current
- Assisted other students with homework and provided supplementary instruction.
- Helped fellow students prepare for quizzes and examinations.
- Motivated students with accurate feedback and positive reinforcement.
- Promoted development of good study habits and learning skills.
- Clarified difficult concepts through the use of visual aids, diagrams, and step-by-step explanations, leading to increased understanding for learners.
Veterinary Assistant & Client Service Coordinator
Banfield Pet Hospital
05.2022 - Current
- Restrained animals for examination and treatment.
- Assisted in examination and treatment of animals in veterinary clinic.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Followed safety protocols for handling animals.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Canine Coach
Dogtopia
05.2021 - 12.2021
- Observed dogs in various settings to determine behavioral concerns and problems.
- Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
- Kept animals stimulated with variety of enrichment activities.
- Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
- Administered prescribed medications to animals based on individual needs.
- Addressed separation anxiety issues in dogs by implementing gradual acclimatization strategies, reducing stress for pets and owners.
Cashier
Ace Hardware
03.2020 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Bachelor of Science - Biology
05-2026
- President's Honor Roll Spring and Fall 2023 &2024. Cumulative GPA of 3.85 or higher and over 40 credit hours.
- Research Project: Conducting fieldwork with biology department chair Dr. Gagliardi-Seeley for a study on Thamnophis radix.
- Reisher Scholars Scholarship Recipient
- 4.0 GPA
- Environmental Science Minor
- Relevant Coursework: Zoology & Ecology
- EPIC Scholars Member
- College Works Member
High School Diploma -
05-2022
- Awarded Certificate of Academic Excellence with pin and varsity letter
- Yearbook Member
- Cross Country Club Member
Skills
- Animal welfare
- Client education
- Science education
- Data entry
- Customer and client relations
- File and records management
- Field work experience
- Animal handling & care
- Customer service
- Animal enrichment
- Human and animal safety
- Teamwork and collaboration
Timeline
Peer Tutor - MSU Denver
09.2024 - Current
Veterinary Assistant & Client Service Coordinator - Banfield Pet Hospital
05.2022 - Current
Canine Coach - Dogtopia
05.2021 - 12.2021
Cashier - Ace Hardware
03.2020 - 10.2020
Metropolitan State University of Denver - Bachelor of Science, Biology
STEM School And Academy - High School Diploma,
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