Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Claire Tierno

Claire Tierno

HR Professional
Cherry Hill,New Jersey

Summary

Senior HR professional offering 15+ years recruiting, management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers in building organization to meet performance goals. Strong background in directing hiring practices, and working with executive team to develop talent acquisition and retention goals.

Overview

10
10
years of professional experience

Work History

Talent Acquisition Advisor (Remote)

Lipton Teas and Infusions (through Randstad)
Englewood Cliffs, NJ
08.2022 - 06.2023
  • Conducted interviews to assist management in selecting most qualified candidates.
  • Posted positions on job boards, media and alternate sourcing channels to attract diverse talent pool.
  • Hired employees and processed hiring-related paperwork.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Contacted job applicants to inform of application status.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Collaborated with recruitment and HR professional to achieve hiring goals.
  • Utilized creative sourcing strategies and recruitment branding to identify, engage and attract top talent.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Informed job applicants of duties and responsibilities, compensation and benefits.
  • Reviewed employment applications and job orders to match applicants with job requirements.

Associate Director Talent Acquisition

Freedom Mortgage Corporation
Mount Laurel, NJ
10.2021 - 05.2022
  • Established and oversaw recruiting department with 11 member staff, including Sr. Recruiters, Corporate Recruiters and Recruiting Admin.
  • Designed and executed talent acquisition strategies to enhance organization visibility in key recruiting markets.
  • Consulted with hiring managers to further understand business requirements and inform pipeline development.
  • Identified talent management priorities and goals and collaborated closely with human resource personnel.
  • Helped with employee transfers and referrals.
  • Aligned HR policies with federal and local regulations.
  • Conducted employee performance reviews and implemented corrective actions to increase productivity.
  • Provided HR consultation services to leadership and department heads.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Recruited new employees and built relationships, driving visibility.

Talent Acquisition Manager

Freedom Mortgage Corporation
Mount Laurel, NJ
01.2020 - 10.2021
  • Oversaw team of 5 direct reports
  • Built robust pipeline and diverse pool of candidates to meet current or future hiring needs.
  • Consulted with hiring managers to further understand business requirements and inform pipeline development.
  • Assisted in employee recruitment, hiring and interview processes.
  • Encouraged internal employee growth by focusing on talent within organization.
  • Negotiated between talent and various agencies for contractual arrangements.

Recruiting Supervisor

Freedom Mortgage Corporation
Mount Laurel, NJ
07.2019 - 01.2020
  • Managed candidate activity within Applicant Tracking System (ATS).
  • Attended career fairs and networking events to help fill openings and build candidate pipeline.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Provided hiring status updates to HR and managers for comprehensive oversight.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Reviewed employment applications and job orders to match applicants with job requirements.
  • Scheduled or conducted new employee orientations.

Senior Recruiter

Freedom Mortgage Corporation
Mount Laurel, NJ
08.2017 - 07.2019
  • Facilitated job application processes for qualified candidates.
  • Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
  • Provided hiring status updates to HR and managers for comprehensive oversight.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Attended career fairs and networking events to help fill openings and build candidate pipeline.
  • Created and maintained positive relationships with hiring managers and HR business partners.

Recruiter

PHH Mortgage Corporation
Mount Laurel, NJ
09.2016 - 08.2017
  • Utilized internal recruiting systems to record, update and track all candidate progress.
  • Facilitated job application processes for qualified candidates.
  • Attended career fairs and networking events to help fill openings and build candidate pipeline.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Provided hiring status updates to HR and managers for comprehensive oversight.

HR Business Partner

Amerihealthnj
Cranbury, NJ
07.2013 - 08.2016
  • Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Aligned HR policies with federal and local regulations.
  • Conducted employee relations investigations into safety complaints, allegations of harassment and civil rights issues.
  • Maintained compliance with state and federal employment laws and regulations.
  • Oversaw recruitment, interviewing, hiring and onboarding of new company staff.
  • Conducted new employee orientation to introduce employees to policies, culture and objectives.
  • Identified staff vacancies to quickly recruit, interview and select applicants to fill positions.
  • Handled employee discipline and termination to address policy infractions.
  • Oversaw overall talent acquisition and interview, selection and termination processes in terms of project-related labor and budget needs.
  • Assisted in employee recruitment, hiring and interview processes.

Education

Some College (No Degree) - Psychology

Ramapo College of New Jersey
Mahwah, NJ

Skills

  • Candidate Searching
  • Employee Hiring
  • Decision Making
  • Applicant Qualification
  • Networking and Partnership Development
  • Recruitment Management
  • Building Partnerships
  • Microsoft Office
  • Sound Judgment
  • Staffing Agency Coordination
  • Employee and Applicant Assessment
  • Employment Data Tracking
  • In-Person and Telephone Interviewing
  • Remote Conferencing and Communication
  • Temporary and Seasonal Employees

Timeline

Talent Acquisition Advisor (Remote)

Lipton Teas and Infusions (through Randstad)
08.2022 - 06.2023

Associate Director Talent Acquisition

Freedom Mortgage Corporation
10.2021 - 05.2022

Talent Acquisition Manager

Freedom Mortgage Corporation
01.2020 - 10.2021

Recruiting Supervisor

Freedom Mortgage Corporation
07.2019 - 01.2020

Senior Recruiter

Freedom Mortgage Corporation
08.2017 - 07.2019

Recruiter

PHH Mortgage Corporation
09.2016 - 08.2017

HR Business Partner

Amerihealthnj
07.2013 - 08.2016

Some College (No Degree) - Psychology

Ramapo College of New Jersey
Claire TiernoHR Professional