Claire Triplett
Tarzana,CA
Summary
A graduate student at California Lutheran University studying Higher Education Counseling. I have a Bachelor of Arts Degree in Psychology from California State University, Northridge and an Associate of Arts Degree in Social and Behavioral Sciences from Los Angeles Pierce College. I have extensive experience in customer service, administrative office work, management, and counseling and social services work. Passionate about education, serving first-generation and community college students, disability rights and advocacy, social justice, and psychology.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Counseling Intern
College of the Canyons
08.2024 - Current
- Provided supervised counseling services to students at the General Counseling Office in areas including student educational planning, transcript evaluation, career guidance, and personal well-being.
- Facilitated workshop presentations
- Collaborated in the instruction of counseling courses
- Engaged in active involvement with campus committees.
Independent Living Specialist
Independent Living Resource Center (ILRC)
01.2024 - Current
- Delivered comprehensive and inclusive support in various areas like independent living skills training, housing assistance, benefits application assistance, and employment guidance to individuals with disabilities across all age groups and income brackets.
- Involved in representing the ILRC at various community events while prioritizing outreach efforts towards underserved populations and individuals with disabilities.
- Served on committees and made connections to promote system advocacy
- Implemented consumer intake procedures and drafted written Independent Living Plans (ILP) or obtained waiver. Monitored and followed-up on consumer's goal progress as an active member.
- Ensured timely and accurate documentation of consumer information in the database
- Planned and participated in group mentorship, quarterly workshops, and offsite opportunities to encourage self-esteem building and the expression of individual goals for independence.
Graduate Office Assistant (DSS)
California Lutheran University
08.2023 - 12.2023
- Managed front-end administrative duties for Disability Support Services at California Lutheran University, including setting up case files, scheduling appointments, answering inquiries, proctoring tests, and performing general clerical tasks.
- Upheld strict confidentiality on any information regarding students’ names, disabilities, or services received from Disability Support Services and upheld California Lutheran University’s Code of Conduct.
- Ensured academic integrity of testing environment and executed written and oral instructions with punctuality and dependability.
Head Cashier
Sprouts Farmers Market Inc.
07.2022 - 12.2023
- Responsible for the supervision of a team of cashiers, providing training, hiring, monitoring, and assistance with operational issues.
- This position is primarily mobile, proactively visiting registers, providing direction and support to cashiers and baggers, and ensuring excellent customer service.
- Typically, a Head Cashier is on the register to assist in potential customer service issues while maintaining visibility of the exit doors for security and loss prevention issues. Responsible for store sweeps, monitor/maintain cash register supply levels, schedule and oversee the proper execution of appropriate meal and rest breaks.
Assistant Vitamin/HBA Manager
Sprouts Farmers Market Inc.
12.2022 - 02.2023
- As the Assistant Vitamin/HBA Manager – you have a role in helping customers make healthy choices by providing excellent customer service through managing and leading one of the busiest teams in our store.
- Assist the Assistant Vitamin/HBA Manager in managing and merchandising the department for maximum productivity and profit. Responsible for ordering and inventory controls, product quality, and supervision of the Vitamin/HBA team.
Back-up Administrative Coordinator
Sprouts Farmers Market Inc.
12.2021 - 12.2022
- Conducts in-store accounting procedures necessary to meet the company’s financial reporting requirements.
- In the absence of administrative coordinator, responsible for all cash and funds control pursuant to Sprouts policies and procedures.
- Checks the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
Education
Master of Science - Counseling And College Student Personnel
California Lutheran University
Thousand Oaks, CA12.2025
Bachelor of Arts - Psychology
California State University, Northridge
Northridge, CA05.2021
Associate of Arts - Social And Behavioral Sciences
Los Angeles Pierce College
Woodland Hills, CA06.2019
High School Diploma -
Opportunities For Learning Charter High School
Encino, CA06.2014
Skills
Person-Centered Counseling
Interpersonal Communication
Social Justice Advocate
Customer Service Oriented
Disability Advocate
Organized and Detail Oriented
Certification
Adult First Aid/CPR/AED Certified by American Red Cross | Valid until February 2026
Person-Centered Case Management Certificate from Boston University School of Social Work | January 2024
Foundations of Motivational Interviewing Certificate from Boston University School of Social Work | May 2024
Safe Zone Trained: The Safe Zone is a free resource for powerful, effective LGBTQIA+ awareness and ally training workshops. Completed on October 24, 2023 in my Diverse Perspectives & Cultural Proficiency class at California Lutheran University.
Member of Strive Scholars: The STRIVE Scholars Program at California Lutheran University is a space where first-generation students can share their journey being understood and also recognize their cultural wealth as an asset. They are supported by a community of other first-generation scholars who all share one common goal: giving back to their communities.
Students in Distress Training at California Lutheran University
Timeline
Counseling Intern
College of the Canyons
08.2024 - Current
Independent Living Specialist
Independent Living Resource Center (ILRC)
01.2024 - Current
Graduate Office Assistant (DSS)
California Lutheran University
08.2023 - 12.2023
Assistant Vitamin/HBA Manager
Sprouts Farmers Market Inc.
12.2022 - 02.2023
Head Cashier
Sprouts Farmers Market Inc.
07.2022 - 12.2023
Back-up Administrative Coordinator
Sprouts Farmers Market Inc.
12.2021 - 12.2022
Master of Science - Counseling And College Student Personnel
California Lutheran University
Bachelor of Arts - Psychology
California State University, Northridge
Associate of Arts - Social And Behavioral Sciences
Los Angeles Pierce College
High School Diploma -
Opportunities For Learning Charter High School
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