Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Claire Yoder

Sales Professional
San Jose,California

Summary

Dynamic and Ambitious Sales Professional

Seasoned professional in sales with a demonstrated history of surpassing targets and fostering revenue growth. Possessing a Bachelor's degree in Communications, exceptional interpersonal and communication abilities have been instrumental in nurturing favorable client relationships and enhancing sales revenue. Diverse sales background includes experience in startup environments, where collaboration and teamwork were paramount. This experience has further developed adeptness in navigating dynamic sales landscapes, swiftly adapting to evolving market dynamics, and seizing emerging opportunities. Enthusiastic about leveraging sales acumen and commitment to driving business triumphs, while fostering a collaborative team environment, to propel the growth and success of innovative enterprises

Overview

7
7
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Sales Specialist

Lucid Motors
11.2023 - Current
  • Demonstrate exceptional sales performance in commission-based environments, consistently achieving and surpassing individual targets.
  • Drive substantial sales growth, generating over $1.2 million in revenue within 6 months. Currently achieving $652,550 in sales during this second quarter of tenure.
  • Promoted from Sales Advisor to Sales Specialist within six months, showcasing exceptional performance and dedication.
  • Build and manage robust customer pipelines, fostering brand loyalty and ensuring personalized experiences for over 100+ customers while maintaining main point of contact through order to delivery process.
  • Utilize strong communication skills to convey information, actively listen to customer needs, and articulate product features and benefits.
  • Lead sales efforts within startup environment, demonstrating agility and adaptability to rapidly evolving market conditions.
  • Utilize Salesforce CRM to manage and track customer interactions, ensuring consistent engagement and follow-up.
  • Facilitate end-to-end transitions from order to delivery management, guiding customers through purchasing process and coordinating with internal teams for seamless delivery.
  • Provide exceptional customer service, manage inquiries, facilitate test drives, and ensure smooth financing and leasing application process.
  • Collaborate with Lucid Financial Service and Delivery teams to address customer support needs and facilitate timely vehicle deliveries.
  • Demonstrate perseverance, resilience, and commitment to continuous learning and personal development in fast-paced environment.
  • Collaborate closely with cross-functional teams to refine sales processes, product offerings, and drive customer acquisition in entrepreneurial setting.
  • Built strong client relationships through consistent communication and effective problemsolving

Server, Cashier, Shift Team Lead, Hostess

The Cheesecake Factory
3 2021 - 01.2024
  • Provided top notch customer service to over 100+ guests per service, accumulating 98% customer satisfaction rating and positive feedback.
  • Shared knowledge of over 250 menu items, increasing item sales by about 18%, averaging over $2,000 in item sales per shift.
  • Excelled in various roles within The Cheesecake Factory, consistently exceeding sales targets, upselling menu items, and achieving high customer satisfaction ratings.
  • Demonstrated ability to work collaboratively as part of a team, whether as a Shift Lead overseeing a team of servers or as a Hostess Trainer coordinating with servers, kitchen staff, and management.
  • Thrived in fast-paced environments, multitasking effectively between managing cash transactions, seating arrangements, and addressing customer inquiries.
  • Cultivated positive environments for both customers and colleagues, offering additional help wherever needed and fostering supportive work environments.
  • Leveraged effective communication skills to convey information, actively listen to customer needs, and articulate product features and benefits, resulting in increased sales and customer satisfaction.
  • Demonstrated a passion for providing exceptional customer service and driving business success, consistently exceeding expectations and contributing to revenue growth.

Assistant Teacher Volunteer

Bobier Elementary School
02.2023 - 05.2023
  • Assisted in managing 40+ students across multiple classrooms and common areas, ensuring a safe and conducive learning environment while enforcing rules and providing support to lead teachers.
  • Demonstrated strong organizational skills by maintaining accurate records of student progress, behavior, grades, comprehension, and personal growth, facilitating effective communication between teachers and parents.
  • Provided individualized and group-based learning support to students, with a focus on enhancing English-language proficiency and facilitating student progress.
  • Completed over 15 service learning hours, contributing to the enhancement of student learning experiences and overall classroom effectiveness.

Team Gymnastics Coach

California Sports Center
07.2017 - 04.2020
  • Earned the prestigious "Employee of the Month" award in recognition of unwavering dedication and exceptional contributions, fostering a culture of positivity and engagement for athletes of all ages.
  • Demonstrated passion and commitment as an Assistant Excel Gymnastics Team Coach, supporting the head coach in nurturing the development and competitive readiness of 15 team athletes.
  • Managed diverse recreational classes catering to over 50 students aged 3-16 years old, infusing each session with enthusiasm and dedication to individual growth and achievement.
  • Crafted dynamic lesson plans and skill-building activities tailored to diverse age groups and skill levels, fostering a supportive and inclusive learning environment that promoted excellence and personal development.
  • Provided comprehensive training and mentorship to new gymnastic coaches, imparting essential coaching techniques and safety protocols to ensure the highest standards of instruction and safety for athletes.

Education

Bachelor of Arts - Communications

California State University San Marcos
San Marcos, CA
08.2021 - 05.2023

Associate of Arts - Communication Studies

De Anza College
Cupertino, CA
09.2018 - 06.2021

Skills

  • Multitasking Abilities

  • Excellent Communication

  • Teambuilding

  • Adaptability and Flexibility

  • Technical Knowledge

  • Leadership

  • Pipeline Management

  • Client Relations

  • Team Collaboration

Software

Computer Skills in Outlook, Word, Powerpoint, Excel, Teams

Certification

Certificate of Achievement in Humanities [De Anza College]

Timeline

Sales Specialist

Lucid Motors
11.2023 - Current

Certified Mediator [California State University San Marcos]

05-2023

Assistant Teacher Volunteer

Bobier Elementary School
02.2023 - 05.2023

Bachelor of Arts - Communications

California State University San Marcos
08.2021 - 05.2023

Certificate of Achievement in Humanities [De Anza College]

06-2021

Associate of Arts - Communication Studies

De Anza College
09.2018 - 06.2021

Team Gymnastics Coach

California Sports Center
07.2017 - 04.2020

Server, Cashier, Shift Team Lead, Hostess

The Cheesecake Factory
3 2021 - 01.2024

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Claire YoderSales Professional