Claire Milus
Reading,PA
Summary
Experienced Insurance Associate successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 1+ years of experience and willingness to take on any challenge.
Overview
10
10
years of professional experience
Work History
Insurance Associate
BAYADA Home Health Care
07.2022 - Current
- Insurance authorization packets, employee and client tracking, recruiting and onboarding employees, answering phones, faxing documents, file organization, social media content, and advocacy information.
- Checked documentation for accuracy and validity on updated systems.
- Participated in networking events and developed relationships with potential clients.
Server
Doc and Bubbas
09.2022 - 10.2023
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Server, Hostess, Manager, Keyholder
Lang Restaurant
02.2014 - 10.2022
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Associate
Lidl US
03.2020 - 04.2021
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed efficient cash register operations.
- Provided product price information to customers.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Arts - Communication in Arts And Science
The Pennsylvania State University, Berks Campus
12.2022
Skills
- Communication
- Writing
- Organization
- Time Management
- Medical Documentation
- Client Communication
- Working knowledge of Spanish
- Compliance Monitoring
Timeline
Server
Doc and Bubbas
09.2022 - 10.2023
Insurance Associate
BAYADA Home Health Care
07.2022 - Current
Associate
Lidl US
03.2020 - 04.2021
Server, Hostess, Manager, Keyholder
Lang Restaurant
02.2014 - 10.2022
Bachelor of Arts - Communication in Arts And Science
The Pennsylvania State University, Berks Campus
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