Clairemonice Spaulding
Kansas City,MO
Summary
Experienced Director of Human Resources known for strategic planning and workforce optimization. Demonstrated ability to cultivate relationships with stakeholders and team members to achieve organizational goals. Specializes in implementing HR policies that improve employee satisfaction and company performance. Proficient in talent acquisition, training, and compliance with employment laws.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Royals Stadium/ Chiefs Stadium
Kansas City, Missouri
02.2024 - Current
- Mediated disputes between union members and employers to ensure fair resolutions.
- Conducted regular meetings to communicate updates and gather member feedback.
- Ensured compliance with applicable labor laws, rules, regulations, policies.
- Facilitated conflict resolution strategies to maintain team harmony and productivity.
- Oversaw HR policies to ensure alignment with industry standards and regulations.
- Maintained HR databases for accurate record-keeping and reporting purposes.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
Director of Human Resources
Lindenwood Village
Gladstone, MO
10.2023 - Current
- Developed strategic human resource policies to enhance employee engagement and retention.
- Managed full-cycle human resource operations to maximize workforce performance.
- Implemented comprehensive training programs to expand staff development opportunities.
- Oversaw compliance with labor laws, ensuring a fair workplace environment.
- Investigated incidents of workplace harassment to uphold organizational integrity.
- Organized onboarding processes for new hires, facilitating smooth integration into the company.
- Scheduled meetings with employees to address concerns and resolve grievances.
- Launched wellness plans to reduce stress and improve overall productivity.
- Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes.
- Prepared presentations to company executives regarding employee performance and retention trends.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
- Researched industry trends to inform compensation and performance strategies.
- Advised leadership and personnel on driving HR policies, union negotiations, and business strategy implementation.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Recruited new employees and built relationships, driving visibility.
- Directed HR programs, policies and processes to improve operational efficiency.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Oversaw payroll processing and conducted wage surveys to ensure competitive compensation packages.
- Assisted in the preparation of annual budgets related to staffing needs.
- Monitored employee attendance records to ensure adherence to company policies.
- Developed training programs to improve staff development opportunities.
- Identified ways to reduce turnover through improved hiring practices.
- Managed employee benefits programs, such as health insurance, retirement plans, and vacation time.
- Counseled managers on disciplinary actions when necessary.
- Collaborated with leadership on workforce planning and organizational development strategies.
- Facilitated conflict resolution processes to maintain positive employee relations and team dynamics.
Human Resource Coordinator Part time
Grupo Antolin Manufacturing Plantar
08.2022 - 01.2024
- Served as primary contact for HR issues, resolving employee conflicts and compensation concerns, enhancing retention.
- Developed a database to facilitate knowledge-sharing across teams.
- Managed employee benefits programs and coordinated enrollment processes.
- Assisted in addressing performance management and employee relations challenges.
- Maintained employee records while ensuring compliance with legal regulations.
SR. Human Resource Generalist
Walgreens Micro Fulfillment Center
Liberty, MO
02.2021 - 10.2023
- Develop leadership training programs and coach and mentor department leaders on raising team engagement and performance, which has helped improve the employee satisfaction rate by over 25%
- Supported continuous development of leadership through the facilitation of yearly talent management reviews, quarterly performance calibrations, and coaching effectiveness efforts.
- Partnered with the senior leadership team to deploy organizational health survey and resulting engagement action plan.
- Certified facilitator for enterprise-wide leadership development training Coaching and Leadership Essentials, situational leadership and Grow coaching.
- Served as HR representative on analytic committee designed to improve work MFC attrition, employee engagement, and time to proficiency; led team of HR professionals to develop and deploy HR-related activities across Micro Fulfillment 12 owned and operated sites.
- Directed staffing function and achieved 100% fill rate of high-volume Pharmacy Tech position: the supported transition of staffing professionals to a centralized recruiting function.
- Developed and implemented internal HR processes, FMLA and other LOA processes and recruiting procedures, including classification of positions, job postings, interviews, and applicant tracking system.
- Managed HRIS system and assisted employees at all levels with work related issues including FMLA, workers' compensation, benefits, career development and employee relations issues.
Human Resources Manager/ Payroll
Liberty Health and Wellness
11.2020 - 02.2021
- Developed and implemented internal HR processes, FMLA and other LOA processes and recruiting procedures, including classification of positions, job postings, interviews, and applicant tracking system.
- Managed HRIS system and assisted employees at all levels with work related issues including FMLA, workers' compensation, benefits, career development and employee relations issues.
- Spearhead diversity recruiting initiatives to acquire and retain top talent in the pharmaceutical industry.
- Guide managers on actively addressing and resolving conflicts with staff members.
- Partnered with Operation Manager to restructure the senior staff and their direct reports to make us more efficient and responsive.
- Replaced underperforming staff with top-quality replacements.
- Implemented a detailed payroll management system that secured employee payment accuracy and confidentiality.
Human Resources Specialist
Rail Crew Xpress and Wellness
05.2018 - 09.2020
- Managed HR Team and ensure quality HR Services.
- Ensured compliance with all state and federal laws and regulations: EEOC, FMLA, FLSA, OSHA, ADA, etc.
- Developed company Policy & Procedures in conjunction with company goals and strategic planning.
- Responsible for overseeing all employee disciplinary actions to assure compliance and consistency as outlined in company policy.
- Successfully administrated in-house harassment and discrimination investigations, as well as successful administration of DOL, EEOC & ADA, claims.
- Developed job descriptions and performance evaluations.
HUMAN RESOURCES ASSISTANT
Above and Beyond LLC
KANSAS CITY, MO
11.2016 - 11.2018
- Preparing or updating employment records related to hiring, transferring, promoting, and terminating.
- Explaining human resources policies, procedures, laws, and standards to new and existing employees.
- Ensuring new hire paperwork is completed and processed.
- Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
- Addressing any employment relations issues, such as work complaints and harassment allegations.
Education
Human Resources And Organizational Leadership - Human Resources
Troy University
Troy, Alabama, AL05-2012
Skills
- Oracle and Workday
- Talent acquisition and recruitment
- Conflict resolution strategies
- Administrative proficiency
- HRIS management
- Labor law compliance
- Employee relations and engagement
- Performance management techniques
- Effective communication skills
- Problem solving and decision making
- Team collaboration and dynamics
- Attention to detail in processes
- Interviewing techniques and assessments
- Compensation and benefits administration
- Onboarding and training programs
- Diversity and inclusion initiatives
- Succession planning strategies
- Regulatory compliance oversight
Certification
Shrms-SCP
Timeline
Human Resources Manager
Royals Stadium/ Chiefs Stadium
02.2024 - Current
Director of Human Resources
Lindenwood Village
10.2023 - Current
Human Resource Coordinator Part time
Grupo Antolin Manufacturing Plantar
08.2022 - 01.2024
SR. Human Resource Generalist
Walgreens Micro Fulfillment Center
02.2021 - 10.2023
Human Resources Manager/ Payroll
Liberty Health and Wellness
11.2020 - 02.2021
Human Resources Specialist
Rail Crew Xpress and Wellness
05.2018 - 09.2020
HUMAN RESOURCES ASSISTANT
Above and Beyond LLC
11.2016 - 11.2018
Human Resources And Organizational Leadership - Human Resources
Troy University