Summary
Overview
Work History
Education
Skills
Timeline
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Clairisse Binder

John Day,OR

Summary

Adept at navigating high-pressure environments, as demonstrated at Wells Fargo N.A, I excel in meticulous audit compliance and customer service, ensuring regulatory adherence and client satisfaction. My background spans safe driving to detailed data management, showcasing a blend of hard skills like data entry and soft skills such as strong work ethic and self-motivation.

Overview

18
18
years of professional experience

Work History

Truck Driver

Central Oregon Trucking Company
07.2022 - 07.2024
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Data Entry

Elite Process Service
10.2019 - 12.2021
  • Ensured accurate record-keeping for inventory management purposes through diligent data entry.
  • Developed strong attention to detail for error-free data entry and analysis.
  • Conducted audits of existing data entry processes.
  • Processed Writs of Garnishments in timely manner.
  • Uploaded Service documents to Washington County Court in a timely manner.
  • Answered calls from debtors and possible clients.
  • Filed documents into debtor files and kept file cabinets in the proper order.

Fulfillment Specialist 1

Amazon
08.2018 - 10.2019


  • Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
  • Scanned bins into system.
  • Scanned and made sure items were packaged correctly and not damaged.
  • Made sure all items were stored in the correct bin.


Customer Service Representative/Pharmacy Tech

Randstad USA
11.2017 - 08.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Loan Document Specialist

Wells Fargo N.A
02.2009 - 04.2017
  • Conducted regular audits of completed loans to ensure ongoing adherence to regulatory standards and company policies.
  • Collaborated with underwriters to resolve any discrepancies or issues in loan documents, facilitating smooth transactions.
  • Contributed to the successful retention of high-value clients through exceptional service and responsiveness throughout the lending process.
  • Ensured timely completion of final loan packages by coordinating efforts between various departments throughout the approval process.

Medical Assistant/Clerical

Emerald Staffing
08.2008 - 02.2009
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Monitor patients whom were part of an RJ Reynolds smoking cessation study.
  • Collect 24 hour urines every other day, input time on each patient data log.
  • Assist in setting up patient collection kits. Both Urine and Cigarette collection kits.
  • Data entry for the voting season. Scanning in each voter votes into a computer system, making sure it was the correct voter.
  • Answered multi-line phone system for OEA, separated mail and placed it in the correct recipients mail box daily.
  • Scanned yearly files iinto Electronic File System using industrial scanner.

Medical Assistant

Phillip Unger
01.2007 - 08.2008
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Education

Associate of Applied Science - Medical Assisting

Pioneer Pacific College
Wilsonville
11.2007

Skills

  • Safe Driving
  • Strong Work Ethic
  • Self-motivation and discipline
  • Safe Driving Practices

Timeline

Truck Driver

Central Oregon Trucking Company
07.2022 - 07.2024

Data Entry

Elite Process Service
10.2019 - 12.2021

Fulfillment Specialist 1

Amazon
08.2018 - 10.2019

Customer Service Representative/Pharmacy Tech

Randstad USA
11.2017 - 08.2018

Loan Document Specialist

Wells Fargo N.A
02.2009 - 04.2017

Medical Assistant/Clerical

Emerald Staffing
08.2008 - 02.2009

Medical Assistant

Phillip Unger
01.2007 - 08.2008

Associate of Applied Science - Medical Assisting

Pioneer Pacific College
Clairisse Binder