Summary
Overview
Work History
Education
Skills
Timeline
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Clair Jisel Pascua

Kissimmee,FL

Summary

Dynamic and reliable Food and Beverage Attendant with a proven track record at Walt Disney World Resort, excelling in guest services and food safety. Demonstrated adaptability under pressure and exceptional teamwork skills, enhancing dining experiences through meticulous organization and efficient problem-solving. Achieved a significant improvement in customer satisfaction ratings.

Experienced food service professional with strong background in efficiently managing food and beverage operations. Adept at maintaining high standards of customer service, ensuring satisfaction, and fostering collaborative team environment. Known for flexibility in adapting to changing needs, delivering consistent, reliable results, and excelling in multitasking, communication, and attention to detail.

Food service professional prepared to deliver high-quality service and enhance dining experience. Proven history of maintaining impeccable standards of cleanliness and organization, ensuring customer satisfaction. Reliable team player known for adaptability and strong focus on achieving results. Expertise in beverage preparation and customer interaction.

Overview

4
4
years of professional experience

Work History

Server

Nipa Hut Restaurant
06.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Food and Beverage Attendant

Walt Disney World Resort
07.2020 - 07.2022
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Greeted and seated guests to provide friendly and welcoming experience.

Education

Associate of Business Administration - Finance

Osias Colleges & Corporated
Tarlac City, Philippines
05-2016

Skills

  • Adaptability under pressure
  • Reliability and punctuality
  • Food safety
  • Kitchen support
  • Guest services
  • Food preparation
  • Dining room organization
  • Beverage preparation
  • Cross-training capabilities
  • Allergy awareness
  • Sanitation standards
  • Food production
  • Food presentation
  • Staff leadership
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Cash register operation
  • Safe food handling
  • Multitasking Abilities
  • Safety awareness

Timeline

Server

Nipa Hut Restaurant
06.2022 - Current

Food and Beverage Attendant

Walt Disney World Resort
07.2020 - 07.2022

Associate of Business Administration - Finance

Osias Colleges & Corporated
Clair Jisel Pascua