CLAIRRISA JOYES
Gilbert,AZ
Summary
A results-driven Human Resources Business Partner who leverages people and best practices to create accountable performance. A change agent with a history of driving continuous performance improvements. Develops and executes strategies to attract, develop, engage and retain strong and diverse talent.
Overview
12
12
years of professional experience
Work History
Human Resources Business Partner
Target Corporation
02.2021 - Current
- Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions and terminations.
- Conducted employee relations investigations into safety complaints, allegations of harassment and civil rights issues.
- Maintained compliance with state and federal employment laws and regulations.
- Used knowledge of staffing, turnover and team culture to be a strategic partner in helping to resource and stabilize operational teams I supported.
- Drove changes to different areas of operations to align company with HR strategies.
- Created and implemented employee retention strategies.
- Handled employee discipline and termination to address policy infractions.
- Partnered with SOM and TM sentiment strategy, OM connection to their leader to ensure thoughtful connection routines and moments are developed for all leaders on key to key support.
Store Manager
Starbucks
08.2018 - 02.2021
- Top in Customer Connection and Store Operations in Region by balancing store tasks and meeting customer needs.
- Maintain strong Store Manager approach through prioritizing and planning, coaching for performance and development, creating culture and effective communication, and effectively analyzing my business while problem solving.
- Enhance team’s capability to deliver a Starbucks experience for customers and partners.
- Create meaningful plans to drive results while ensuring operational excellence.
- Hire top talent and plan for future staffing needs. I tailored training plans to fit their learning needs.
Store Sales Leader
Justice
08.2012 - 07.2018
- Top in Sales Management, POS District Trainer, selected to help oversee other stores while still maintaining store results.
- Achieved established business metrics within store: Payroll, scheduling, Loss prevention, coach and model excellent customer service behaviors.
- Delivers ongoing feedback and performance reviews.
- Hire top talent and fill open positions in timely manner. Completed all onboarding processes and training plans.
- Original Hire date - February 2005 - July 2011
Office Manager
Original Hire, Montana Mobile Cooling Services
08.2011 - 08.2012
- Generated financial reports for management review. Developed and administered department budgets.
- Administered payroll and maintained proper documentation of employee personnel.
- Updated employee paperwork and record.
- Monitored and controlled office inventory to ensure adequate supply levels, timely product ordering and efficient management of company resources.
- Coded and entered daily invoices with in-house accounting software.
Education
Associate of Arts - Mass Communications, Journalism, Woman's' Studies and Public Relations
St. Cloud State University
2006
Skills
- Excellent time management
- Employee scheduling and payroll
- Good work ethic
- Personnel training and development
- Reviewing compliance
- Improving employee engagement
- Leadership development
- Recruitment and hiring
- Advising on strategies
- Recommending policy improvements
Timeline
Human Resources Business Partner
Target Corporation
02.2021 - Current
Store Manager
Starbucks
08.2018 - 02.2021
Store Sales Leader
Justice
08.2012 - 07.2018
Office Manager
Original Hire, Montana Mobile Cooling Services
08.2011 - 08.2012
Associate of Arts - Mass Communications, Journalism, Woman's' Studies and Public Relations
St. Cloud State University
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