Claison Brutus
Port Orange,FL
Summary
An accomplished, results-driven professional with over 15 years of experience in operations management, customer service, relationship building, and staff leadership. Expertise in ensuring high-level production standards, quality control, and compliance with specifications. Adept at resolving customer issues, optimizing business processes, driving client success, and building lasting relationships. Proficient in training program implementation, inventory management, team leadership, and organizational strategy development. Experienced in business development, project management, and maintaining strong client relationships.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Dean of Students / Athletic Director
Calvary Christian Academy
08.2024 - Current
- Lead and manage the overall school environment, ensuring compliance with state, school, and FHSAA policies
- Supervise and evaluate athletic programs, including budgeting, transportation, and event coordination
- Develop and implement student intervention programs to address academic and behavioral challenges
- Coordinate extracurricular activities, including athletic events and school functions
- Lead academic monitoring for student-athletes, ensuring FHSAA eligibility standards are met
- Supervise and evaluate coaches to ensure they meet Florida state certification and training requirements
Owner
Revered Services, LLC
01.2022 - Current
- Owner and operator of a full-service business providing strategic planning, marketing, and customer service management
- Managed wholesale materials and fostered a customer-centric culture, leading to top-tier performance and excellent industry reviews
- Drove business growth, overseeing operations, financials, and marketing strategies
- Negotiated prices and developed actionable plans for brand positioning and market growth
Fatherhood Engagement Program (TEAMDad)
Healthy Start Coalition of Brevard County
01.2023 - 01.2024
- Provided outreach services and face-to-face sessions using the 24/7 Dad curriculum
- Worked closely with Healthy Start families, providing referrals and maintaining participant records in the Well Family System (WFS)
- Participated in community outreach efforts, networking, and follow-up with program participants
Assistant Manager
Ked Plasma
01.2021 - 01.2022
- Led operations, staff training, quality assurance, and production reporting
- Managed donor fee processing, inventory, payroll, and operational reporting
- Resolved operational issues and supported employees through progressive training and conflict resolution
General Manager
Chipotle
01.2019 - 01.2021
- Managed all aspects of restaurant operations, focusing on customer service and team development
- Built and led a skilled workforce, improving employee satisfaction and operational efficiency
- Increased customer satisfaction through proactive service and process improvements
- Achieved sustainable growth by managing operational performance and addressing customer feedback
Assistant Manager
McDonald’s
01.2017 - 01.2019
- Managed day-to-day restaurant operations, ensuring excellent customer relations and efficient service delivery
- Trained and developed staff to improve operational efficiency and reduce turnover
- Managed labor costs, scheduling, and ensured compliance with company policies
Lawn Care Technician
Massey Inc
01.2015 - 01.2017
- Provided lawn care services, including site assessments and chemical applications
- Managed accounts totaling $384K annually, servicing 800 clients
- Increased sales and client retention by resolving complaints and proactively addressing customer needs
- Ensured compliance with environmental and regulatory standards
Assistant Manager
VIP Systems
01.2011 - 01.2015
- Assisted in managing operations, cost control, and sales strategies for a growing company
- Developed strategies to meet sales goals and manage resources effectively
- Cultivated relationships with B2B clients, increasing profitability and securing better contracts
Education
Bachelor of Applied Science - Supervision and Management
Daytona State College
Daytona Beach, FL01.2016
Skills
- Operations Management
- Staff Leadership & Development
- Customer Service Excellence
- Business Development & Growth
- Strategic Planning & Process Improvement
- Budgeting & Financial Management
- Inventory & Quality Control
- Conflict Resolution & Negotiation
- Client Relationship Management
- Training Program Implementation
Certification
- 24/7 Dad Curriculum Facilitator
- HIPAA Certification
- Security Awareness Training
- Level 2 Background Check
Timeline
Dean of Students / Athletic Director
Calvary Christian Academy
08.2024 - Current
Fatherhood Engagement Program (TEAMDad)
Healthy Start Coalition of Brevard County
01.2023 - 01.2024
Owner
Revered Services, LLC
01.2022 - Current
Assistant Manager
Ked Plasma
01.2021 - 01.2022
General Manager
Chipotle
01.2019 - 01.2021
Assistant Manager
McDonald’s
01.2017 - 01.2019
Lawn Care Technician
Massey Inc
01.2015 - 01.2017
Assistant Manager
VIP Systems
01.2011 - 01.2015
Bachelor of Applied Science - Supervision and Management
Daytona State College
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