Summary
Overview
Work History
Education
Skills
Timeline
Generic

CLAMENTA BELL

TRANSPOTATION & WAREHOUSE
Atlanta,GA

Summary

Committed and reliable Transportation & Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities.

Lead with over 10 years of successful experience in transportation and warehousing. Recognized consistently for performance excellence and contributions to success in this industry.

Overview

5
5
years of post-secondary education
12
12
years of professional experience

Work History

Warehouse & Transportation Team Lead

Fulton County Transportation & Logistics
Atlanta, GA
01.2015 - Current
  • Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
  • Processed and entered all customer orders into database and provided proactive customer service for all accounts.
  • Managed system support functions to set priorities and service levels expectations.
  • Managed scheduling and task delegation for 6-member warehouse team.
  • Trained employees on equipment operation and safety protocols.
  • Spearheaded projects that slashed wasted search time by 20%
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Reported customer feedback to management, including any signs of customer dissatisfaction.
  • Liaised between warehouse personnel and customer to facilitate account and operational needs.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Tracked orders and notified customers of status or potential delays.
  • Generated all documentation and information required for customer shipments.
  • Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
  • Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
  • Boosted customer satisfaction ratings by 98% by providing effective solutions.
  • Achieved 99% reduction in delay time through on-time warehouse operations and deliveries.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
  • Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
  • Designed efficient itineraries to guarantee timely delivery of truck contents, using GPS systems and maps.
  • Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
  • Secured cargo against damage and inclement weather to prevent shifting, using chains and synthetic webbing.
  • Utilized pallet jacks and forklifts to assist with loading and unloading of products at warehouses.
  • Reviewed transportation and shipping papers to verify accuracy of inventory counts.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.

Delivery Truck Driver

White Glove Storage & Delivery
Atlanta, GA
01.2010 - 01.2015
  • Operated with safety and skill to avoid accidents and delays.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Reported driving hours and delivery data into shift logs for submission to manager, maintaining high level of accuracy and detail.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
  • Enforced on-time shipment of products to create exceptional customer experiences.
  • Clearly communicated with dispatchers, giving updated information, including estimated times of arrival and latest road conditions.
  • Contacted customers to report delayed delivery times.
  • Loaded and unloaded vehicles and secured items for long road trips by using straps, forklift, pallet jack and hand truck.

Warehouse Associate

PFOXCO
Atlanta, GA
07.2009 - 01.2010
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Wrapped pallets in shrink wrap prior to loading.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Worked safely around moving machinery.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Volunteered to assist Supervisor with large projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Operated box or straight trucks and cargo vans.

Education

Bachelor of Science - Recreation

Albany State University
Albany, GA
09.2004 - 05.2009

Skills

    Loading and unloading

undefined

Timeline

Warehouse & Transportation Team Lead

Fulton County Transportation & Logistics
01.2015 - Current

Delivery Truck Driver

White Glove Storage & Delivery
01.2010 - 01.2015

Warehouse Associate

PFOXCO
07.2009 - 01.2010

Bachelor of Science - Recreation

Albany State University
09.2004 - 05.2009

Similar Profiles

CREATE PROFILE
CLAMENTA BELLTRANSPOTATION & WAREHOUSE