Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Clara Ayala

San Antonio,Texas

Summary

Dynamic and detail-oriented professional with extensive experience in janitorial services at STJS. Proven track record in process improvement and team management, enhancing facility cleanliness and safety. Skilled in chemical handling and employee training, fostering a collaborative environment that boosts customer satisfaction and operational efficiency.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Janitorial Lead

STJS
  • Supervised daily cleaning operations to ensure high standards of cleanliness and safety.
  • Trained and mentored new staff on proper cleaning techniques and equipment usage.
  • Developed and implemented efficient cleaning schedules to optimize workflow and coverage.
  • Conducted regular inspections of facilities to maintain quality control and adherence to policies.
  • Coordinated inventory management of cleaning supplies and equipment for effective resource allocation.
  • Collaborated with management to identify areas for process improvement within janitorial services.
  • Ensured compliance with health and safety regulations through ongoing training programs for staff.
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
  • Streamlined inventory management with systematic organization of cleaning supplies and equipment.
  • Maintained a safe work environment through regular inspections and adherence to safety protocols.
  • Conducted regular safety meetings to reinforce compliance with OSHA regulations and company policies.
  • Enhanced team efficiency by providing clear guidance and hands-on training for staff members.
  • Promoted sustainability initiatives, implementing eco-friendly cleaning practices in daily operations.
  • Contributed to a positive work environment through open communication channels among team members.

Kitchen Manager

Sheraton Hotels
  • Supervised kitchen staff to ensure high-quality food preparation and presentation.
  • Managed inventory control processes to minimize waste and optimize supply usage.
  • Developed and implemented standard operating procedures for kitchen operations.
  • Trained new employees on safety protocols and equipment operation standards.
  • Coordinated with front-of-house staff to streamline service delivery and enhance guest satisfaction.
  • Analyzed customer feedback to refine menu offerings and improve dining experiences.
  • Led weekly team meetings to discuss performance goals and operational improvements.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.

Kitchen Staff Member

Texas De Brazil
  • Prepared and organized food items for service, ensuring adherence to quality standards.
  • Maintained cleanliness and sanitation of kitchen equipment and work areas per health regulations.
  • Assisted chefs in food preparation, demonstrating versatility in various culinary tasks.
  • Operated kitchen equipment safely, following proper usage protocols to enhance workflow efficiency.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.
  • Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
  • Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
  • Learned other teammates' work tasks to train as backup.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Ensured prompt order fulfillment by effectively prioritizing tasks during high-volume periods.

Kitchen Staff Member

Landry's Seafood
San Antonio, TX

Prepared all necessary items to guarantee smooth restaurant operations.

Laborer

Fulton Construction
  • Supervised event setup and breakdown to ensure operational efficiency.
  • Coordinated team activities to maintain workflow during high-traffic events.
  • Trained new staff on safety protocols and equipment usage effectively.
  • Implemented process improvements that enhanced service delivery and customer satisfaction.
  • Resolved guest inquiries and concerns promptly to enhance overall experience.
  • Managed inventory levels and supplies for seamless event operations.
  • Conducted regular inspections to uphold facility cleanliness and safety standards.
  • Ensured compliance with safety regulations, maintaining a clean and hazard-free work environment for all employees.
  • Resolved conflicts between employees professionally, fostering a positive working environment that encouraged collaboration rather than competition.
  • Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
  • Maintained clean and organized store environment to cultivate pleasant shopping experiences.

Floor Lead

Alamodome
San Antonio, FL
2023 - 01.2025
  • Supervised event setup and breakdown to ensure operational efficiency.
  • Coordinated team activities to maintain workflow during high-traffic events.
  • Trained new staff on safety protocols and equipment usage effectively.
  • Implemented process improvements that enhanced service delivery and customer satisfaction.
  • Resolved guest inquiries and concerns promptly to enhance overall experience.
  • Managed inventory levels and supplies for seamless event operations.
  • Conducted regular inspections to uphold facility cleanliness and safety standards.
  • Ensured compliance with safety regulations, maintaining a clean and hazard-free work environment for all employees.
  • Resolved conflicts between employees professionally, fostering a positive working environment that encouraged collaboration rather than competition.
  • Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
  • Maintained clean and organized store environment to cultivate pleasant shopping experiences.

Education

Associate of Arts - Business Administration And Management

Mansfield Business School
09.1994

High School Diploma - Basic

Richard King High
Corpus Christi, TX
06.1991

Skills

Cleaning expertise

Chemical handling

Restroom cleaning

Sanitation standards

Janitorial process improvement

Basic repairs

Green cleaning

Detail-oriented

Pressure washing

Floor maintenance

Upholstery cleaning

Supervisory experience

Team management

Task delegation

Project planning

Maintenance and repair leadership

Staff training

Clear communication

Facility inspection

Employee training and development

Equipment maintenance

Problem-solving

Team guidance and motivation

Facilities maintenance

Complaints handling

Customer relations

Painting work

Pressure washers

Work inspection

Safety Equipment

Team coordination

Desktop computers

Equipment purchasing

Certification

TABC CERTIFIED AND FOOD HANDLERS

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Janitorial Lead

STJS

Kitchen Manager

Sheraton Hotels

Kitchen Staff Member

Texas De Brazil

Kitchen Staff Member

Landry's Seafood

Laborer

Fulton Construction

Floor Lead

Alamodome
2023 - 01.2025

Associate of Arts - Business Administration And Management

Mansfield Business School

High School Diploma - Basic

Richard King High
Clara Ayala