Clara Baggett
Monroeville,AL
Summary
Dynamic Service Specialist/Team Trainer with a proven track record at Chic-Fil-A, excelling in fast-paced environments through exceptional organizational skills and teamwork. Expert in enhancing customer experiences and resolving operational challenges, demonstrating top-notch communication and problem-solving abilities both within and outside the store.
Overview
3
3
years of professional experience
Work History
Service Specialist/Team Trainer
Chic-Fil-A
04.2022 - Current
- Proven track record of delivering exceptional customer service to over 250 guest in an hour in a fast-paced environment including through phone calls.
- Strong verbal communication abilities developed through training team members and greeting visitors daily.
- Demonstrated ability to manage 3-12 multiple tasks simultaneously while being detail oriented.
- Effective team player with experience collaborating closely with 10 or more colleagues and supervisors to achieve common goals.
- Strong analytical skills honed through addressing customer complaints and resolving operational challenges.
- Working well under pressure to be proficient in adapting to changing priorities and maintaining productivity in a fast-paced environment.
- Flexible approach to tasks and responsibilities, ensuring effective performance in dynamic work environments while remaining organized.
Sales Associate
Bath and Bodyworks
09.2021 - 03.2022
- Skilled in greeting customers, assessing needs, and providing product recommendations to enhance customer experience.
- Effective in explaining product features, handling inquiries, and resolving customer concerns.
- Experience in inventory management, including restocking over 12 shelves and tracking merchandise.
- Detail-oriented approach to tasks such as inventory tracking, pricing, and promotional displays.
- Experienced in troubleshooting operational challenges and implementing effective solutions.
- Capable of managing 4 or more responsibilities while maintaining high levels of productivity.
Education
Bachelor of Science - Computer Animation
Full Sail University
Winter Park, FL07.2021
Skills
Organizational Skills
Communication Skills
Teamwork and Collaboration
Adaptability and Learning Agility
Problem-Solving Abilities
Attention to Detail
Time Management
Creativity and Innovation
Timeline
Service Specialist/Team Trainer
Chic-Fil-A
04.2022 - Current
Sales Associate
Bath and Bodyworks
09.2021 - 03.2022
Bachelor of Science - Computer Animation
Full Sail University
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