Clara Brown
Chicago,IL
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
20
20
years of professional experience
Work History
Coordinator, Operations
DRI
Chicago, IL
2017.03 - 2024.04
- Scanned documents and saved in database to keep records of essential organizational information.
- Working also with the Meeting Service Department in maintaining an inventory of various items that are sent to seminars, as well as keeping an inventory of supplies for office meetings.
- Oversaw technical, operational, clerical, and customer service support activities.
- Provided primary customer support to internal and external customers.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Created spreadsheets to track daily data entries.
- Utilized specialized software applications related to the job role.
- Operated various office equipment, such as scanners and printers. When required.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Stored hard copies of data in organized files to optimize retrieval.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Electronic Print Operators
WILLIAMS LEA
Chicago, IL
08.2015 - 03.2017
- Complete large numbers of digital reprographic requests for black and white and color photocopies.
- Performed general office duties such as filing, typing, copying, scanning documents.
- Print files from Microsoft Word, Excel, and PowerPoint, and Adobe Acrobat.
- Operating finishing equipment according to job ticket instructions, whether it's 3-hole drills, bindery, folder, etc.
- Troubleshoot basic equipment problems, placing service call when needed
- Manage sensitive and confidential documents and information.
- Communicate with managers and clients on job and deadline issues.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Office Services Associate
ROBERT HALF LEGAL
Chicago, IL
01.2015 - 08.2015
- Process high volumes of incoming and outgoing mail
- Deliver mail and packages throughout the client location, following applicable distribution procedures
- Complete large numbers of reprographics jobs, as necessary
- Bind, cut and/or assemble reprographics jobs, as necessary
- Manage sensitive or confidential documents and information
- Used scanner to scan important documents into computer system
- Distributed incoming mail from shipments, couriers, and postal delivery to four departments within the organization
- Operated Pitney Bowes postage equipment to register weight of packages, automatically open letters and apply meter postage on outgoing mail.
- Edited and proofread documents for accuracy and completeness.
- Input data into spreadsheets and databases.
Technical Specialist
DTI
Chicago, IL
04.2004 - 05.2014
- Perform loading and conversion of data for high volume and individual projects.
- Manipulating Electronic Data, image files, and relevant native file types.
- Produce a new process to complete custom deliverables.
- Communicate effectively with team members to resolve any data discrepancies.
- Trained and assisted other employees on projects.
- Maintain confidentiality and security of all data.
- Perform regular data backups to ensure data integrity.
Education
High School Diploma -
Lucy Flower High School
Chicago, IL06.1996
Skills
- Excellent verbal and written communication skill
- Exceptional customer services skills
- Microsoft Offices - Word, Excel, Outlook, Internet Browser, Adobe
- Ability to type 60wpm
- Team Leadership
- Time Management
- Office Support
- Data Entry
- Attention to Detail
- Communication
- Maintains confidentiality
- Advanced clerical knowledge
- Strong attention to detail and accuracy
- Ability to prioritize and meet deadlines in a fast-paced environment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
English
Advanced (C1)
C1
Timeline
Coordinator, Operations
DRI
2017.03 - 2024.04
Electronic Print Operators
WILLIAMS LEA
08.2015 - 03.2017
Office Services Associate
ROBERT HALF LEGAL
01.2015 - 08.2015
Technical Specialist
DTI
04.2004 - 05.2014
High School Diploma -
Lucy Flower High School
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