Clara Candelario
Alta,Iowa
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Care Representative
Central BAnk
03.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Navigated multiple computer systems and applications to find information.
- Contributed to team success, consistently achieving call center performance metrics.
Order Picker
Fareway Warehouse
08.2022 - 12.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
Group Fitness Instructor
Surefire Fitness
03.2022 - 12.2022
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Led weekly classes for up to 20 individuals with consistent participation and positive feedback.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Enhanced client satisfaction through the customization of workout plans based on individual needs and goals.
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
Education
Bachelor of Science - Kinesiology Exercise Science
Iowa State University
Ames, IA05.2022
Skills
- Customer Service
- Data Entry
- Call center experience
- Spanish and English Fluency
- Fitness Program Design
- Dance Fitness
- Group Instruction
- Body composition analysis
- Flexible and Adaptable
- Reliable and Responsible
Languages
Spanish
Native or Bilingual
Timeline
Customer Care Representative
Central BAnk
03.2023 - Current
Order Picker
Fareway Warehouse
08.2022 - 12.2022
Group Fitness Instructor
Surefire Fitness
03.2022 - 12.2022
Bachelor of Science - Kinesiology Exercise Science
Iowa State University
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