Clara Essey
Cleveland,OH
Summary
Dynamic and versatile professional with over 20 years of experience across diverse industries. Known for a strong capacity to quickly adapt, collaborate effectively, and drive team success. A proven track record of delivering high-quality results while continuously optimizing processes to meet and exceed organizational goals. Excellent communicator and natural team player, eager to leverage a wide-ranging skill set, embrace new challenges, and contribute to impactful outcomes. Seeking an opportunity to further develop expertise and make meaningful contributions in a dynamic, growth-focused role.
Overview
22
22
years of professional experience
Work History
Print Production Associate
Progressive Insurance
Brooklyn, OH
04.2025 - Current
- Responsible for performing tasks that support the printing, mail processing, and finishing services used to produce transactional and non-transactional company mailings.
- Assist in the set-up of jobs on the equipment (e.g., printers, inserters, finishing) by preparing and/or transporting needed materials used in the processing of work assignments.
- Loading and moving skids using pallet jack
- Complete paperwork after each job
Digital Print/Mail Equipment Operator
Medical Mutual of Ohio
Brooklyn, OH
08.2018 - 11.2024
- Prioritizing and coordinating tasks to meet SLA standards.
- Maintains all data processing distribution lists to ensure customers receive their documents in a timely manner.
- Manage critical supplies/inventory through necessary purchasing and procurement protocols.
- Operating specialized equipment to ensure customers receive vital documents.
- Operate Tow Motor to transport and shrink-wrap skids for pickup.
- Repairing and maintaining all specialized equipment in the event of failure.
- Generate service calls, work with technician to replace parts.
- Keep updated on postal regulations.
- Ensuring the company meets necessary HIPPA regulations.
Distribution Resource Service (DRS)
Medical Mutual of Ohio
Cleveland, USA
02.2004 - 01.2018
- Evaluated most efficient shipping methods to save the company on unnecessary costs while still maintaining customers' satisfaction and deadlines.
- Partnered with Sales team to help execute department's projects and initiatives.
- Backup for front desk to field high volume of incoming internal communications.
- Provided team support for multiple tasks.
- Kept updated on postal regulations and courier service for proper mailing.
- Order supplies through Oracle, process mail via postage meter, UPS system or certified.
- Sort and deliver mail and supplies within company.
Education
High School Diploma -
Padua Franciscan High School
Parma, OH05-1995
Skills
- Strong Work Ethic
- Microsoft 365 applications: Outlook, Word and Excel
- Team Building
- UPS Tracking System
- Problem Solving Skills
- Adaptability skill
- Multitasking
- Communication Skills
- Desire To Learn
- Customer service
Hobbies and Interests
- Fitness & Sports - 30+ years
- Martial Arts - 16 years
- Martial Art Instructor - 6 years
- Volleyball Tournaments
- Medals - over 10 years
- Strength Training
References
Available upon request
Timeline
Print Production Associate
Progressive Insurance
04.2025 - Current
Digital Print/Mail Equipment Operator
Medical Mutual of Ohio
08.2018 - 11.2024
Distribution Resource Service (DRS)
Medical Mutual of Ohio
02.2004 - 01.2018
High School Diploma -
Padua Franciscan High School