Clara Estebecorena
San Rafael,CA
Summary
Recent graduate with foundational knowledge in zoology, ecology, and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Pet Food Express
06.2020 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Used in-store system to locate inventory and place special orders for customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Barista
Peets Coffee And Tea, & Santoro Coffee
06.2023 - 01.2025
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Education
Bachelor of Arts - Human-Animal Studies
University of Redlands
Redlands, CA04-2025
Skills
- SCUBA Certified
- Bilingual
- Research skills
- Positive and professional
- Money handling
- Product knowledge
- Customer service
- Team building
- Computer skills
- Multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Peets Coffee And Tea, & Santoro Coffee
06.2023 - 01.2025
Retail Sales Associate
Pet Food Express
06.2020 - Current
Bachelor of Arts - Human-Animal Studies
University of Redlands
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