Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Clara  Hernandez

Clara Hernandez

Miami,FL

Summary

Versatile person and able to simu tanear various tasks, With amolia experience in work environments in which commitment and the ability to work in a team are valued. I am characterized by my dynamism, proactivity and enthusiasm. I have knowledge in computer programs. I am looking to develop professionally..Dynamic professional with extensive experience at work, excelling in employee training and inventory management. Proven ability to enhance customer satisfaction through effective problem-solving and communication skills. Recognized for fostering team collaboration and maintaining high food safety standards, ensuring operational efficiency and a positive work environment.

Overview

26
26
years of professional experience

Work History

Supervisor

Charley' S Cheesesteaks
02.2023 - Current
  • Train and onboard new staff
  • Coach and develop team members
  • Manage and assign tasks during shifts
  • Handle conflicts and ensure team morale
  • Address customer complaints and concerns
  • Ensure food quality and order accuracy
  • Maintain a high level of customer satisfaction
  • Manage inventory levels and place orders as needed
  • Oversee cash register and cash handling procedures
  • Ensure food safety and cleanliness standards are met

Cashier

Charley's Cheeseteak
03.2022 - Current
  • I charge the customer at the checkout.
  • Opening and closing of the box at the end of each shift.
  • Sale the products in case there are not customers at the checkout.
  • Cleanings and organization of sales areas.
  • Customer attention and service
  • Collaboration with sales objectives and customer satisfaction.

Economist

Trading Company
01.2010 - 12.2021
  • Use of computer and technological systems.

    • Preparation of reports and reports.

    • Maintenance of order and cleanliness in the work area.

    • Receipt of invoices

    • Collaboration with the different departments of the company.

    • Efficient fulfillment of the assigned tasks.

    • Collection management as well as preparation of sales reports.

Marketing Manager

Trading Company
04.1999 - 11.2008

• Efficient fulfillment of the assigned tasks.

• Preparation of reports and reports.

• Performing administrative tasks.

• Control and monitoring of budgets and expenses. As well as sales management for the fulfillment of plans

• Maintenance of order and cleanliness in the work area.

• Customer sales offering a quality service.

• Collaboration with the different departments of the company.

• Problem solving and attention to incidents.

• Customer attention and service.

• Teamwork to facilitate the fulfillment of objectives.

Management of documentation and archives.

Education

High School Diploma -

Jose Juaquin Palma
Granma,Cuba
07-1990

Skills

  • Employee training
  • Inventory management
  • Customer service
  • Cash handling
  • Basic Accounting

    Good Time Management

    Excellent Customer Service

    Skills

    Motivation and Iniclative

    Efficiency At Work

    Organized person

    Problem Solving

    Communication Skills

    Responsibility And Autonomy

    Good Presence

    Ability To Work In A Team

    Punctuality

    Hourly Availability

    Task Management

    Ability to learn

    Organization Of Tasks

    Handling of tools

    Computer science

Timeline

Supervisor

Charley' S Cheesesteaks
02.2023 - Current

Cashier

Charley's Cheeseteak
03.2022 - Current

Economist

Trading Company
01.2010 - 12.2021

Marketing Manager

Trading Company
04.1999 - 11.2008

High School Diploma -

Jose Juaquin Palma
Clara Hernandez