Bilingual job seeker with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Determinants of Health Advocate
Wallace Medical
Portland, OR
06.2024 - Current
Develop and maintain relationships with CBOs to build a network of resources to address the SDOH needs of Wallace patients
Manage project-based community engagement strategy, development, and execution
Create written content for materials for community engagement and patient involvement, working closely with Wallace's Marketing team
Work collaboratively in a dynamic team environment, as well as independently and partner agencies with limited resources
Implement strategies to engage all communities, especially underserved and marginalized people, impacted by transportation and housing projects using a variety of tools and methods including workshops, public meetings, market research, public information and advertising campaigns, visuals, and more
Work closely with the clinical CareTeam, Equity team, and Media and Public Affairs team to ensure streamlined messaging and responsiveness
Attend and staff community events and briefings as needed
Work with clinical staff to further develop processes and workflows to obtain SDOH screening forms, entering Z-codes for data purposes and outreach
Work with CBOs and UniteUs to improve the platform as it relates to our patient
Patient Care Coordinator
Wallace Medical
Portland, Oregon
01.2023 - 06.2024
Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
Maintained accurate records of all patient care activities using electronic health record systems.
Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
Coordinated patient referrals to specialists and other healthcare services.
Coordinated with community resources to provide comprehensive support to patients.
Facilitated referrals to appropriate specialists or community services.
Pharmacy Technician
Fred Meyer
Woodvillage, OR
06.2016 - 01.2023
Refilled medications and verified insurance benefits.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Ordered, labeled and counted stock of medications and entered inventory data into computer.
Answered telephones to respond to questions or requests.
Entered prescription information into computer databases.
Received written prescription or refill requests, verifying information for completeness and accuracy.
Education
Gresham High School
Gresham, OR
06.2013
Skills
Data Entry
Experience with HIPPA
Microsoft Office proficiency
Referral Coordination
Schedule Management
Care Plan Development
Team assignments
Referral tracking
Epic Systems
Electronic Medical Record Software
Languages
Spanish
Native/ Bilingual
Certification
Certified Pharmacy Technician (CPhT)
CHW certified
Timeline
Social Determinants of Health Advocate
Wallace Medical
06.2024 - Current
Patient Care Coordinator
Wallace Medical
01.2023 - 06.2024
Pharmacy Technician
Fred Meyer
06.2016 - 01.2023
Gresham High School
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