Clara Mehranian
13701 Winding Oak Cir Centreville,VA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
1
1
Certification
Work History
Sales Woman
Tehran Regional Electric Company
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
- Leveraged consultative selling approach techniques during meetings with clients which resulted in aligning product offerings with their specific needs.
- Facilitated cross-departmental collaboration to ensure successful product launches and coordinated sales efforts.
- Mentored junior sales staff members, sharing best practices to help them achieve success in their roles quickly.
- Worked closely with management to develop targeted lead generation campaigns that increased prospect pool size significantly.
- Established strong rapport with customers, fostering long-term relationships and generating repeat business.
- Consistently met or exceeded monthly quotas by proactively seeking out new opportunities and closing deals efficiently.
- Maintained detailed records of all sales activities for accurate forecasting and strategic planning.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Education
Bachelor Of Physics - Science Education
Azad Tehran Central
Tehran Iran06.2004
Skills
- Customer Relationship Building
- Objection handling
- Effective negotiation
- Cold calling expertise
- Persuasive Speaking
- Prospecting skills
- Customer Service
- Relationship Building
- Customer Retention
- Account Management
- Processing payments
Certification
Microsoft excellent
Microsoft Word
Microsoft PowerPoint
Microsoft access
Electrical marketing and bidding
Languages
Persian
Native or Bilingual
Turkish
Limited Working
Timeline
Sales Woman
Tehran Regional Electric Company
Bachelor Of Physics - Science Education
Azad Tehran Central
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