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Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced Front End Developer creating professional websites and Applications with professional achievements in web development. Passion for javascript, graphql, HTML5 , reactjs, and node js. Strong knowledge in package management tools and test driving development.
Excel in user interface design with strong skills in HTML, css3, vanilla javascript, wordpress, reactjs. Extensive knowledge in backend development such as relational database architecture, document-oriented databases along with knowledge in utilizing content management systems. Effective in problem solving and debugging as well as experience developing interactive user Interfaces with CSS animation transition. Strong ability to quickly learn the latest tech frameworks, libraries or version control tools to complete project requirements.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

 Dynamic and goal-oriented professional with extensive experience in engaging high volumes of customers and tailoring merchandise recommendations to meet individual needs. Expertise in creating visually appealing displays that drive sales while maintaining meticulous records of all transactions. Proven track record in optimizing high-volume fulfillment and supply chain management practices, complemented by a strong understanding of modern delivery technologies. Exceptional relationship-building skills with store managers consistently lead to enhanced product placement, successful route management, and efficient freight documentation. 

Experienced rugby coach with a proven track record at youth level, enhancing player development and leading teams to national championships.

Skilled in strategic planning, player identification and performance analysis, while encouraging a growth and development environment where players and coaches can succeed.

A playing career which spanned over 30 years, including teams such as the Eastern Province Kings in South Africa and the Brisbane Brothers in Brisbane, Australia.


Customer service professional with 4+ years of experience supporting customers in healthcare, insurance, and education environments. Experienced in providing empathetic, clear support related to health and benefits, documenting interactions accurately, and assisting individuals through phone and live chat platforms. Comfortable working independently, managing high-volume requests, and using CRM and internal communication tools to deliver consistent support.

An organized and dependable experienced Medical Administrative Specialist with a 2-year record of successful record keeping, providing excellent customer service and communications, proficiency with Kronos and Epic software systems, and other cross-functional tasks. Focuses on maximizing employee performance, team productivity and quality assurance with effective training programs. Working directly with department managers and directors to create a seamless work environment for staff. Looking to leverage overall 3 years of Medical Administration , Marketing/Sales and Customer Service support to take on a dynamic role within Healthcare Administration.

Senior content designer with extensive experience delivering clear, efficient, and user-centred content for websites, apps, and digital services across government, health, and finance sectors. Experienced in large-scale content audits and migrations, reducing pages whilst maintaining usability and compliance. Skilled at working end-to-end on content strategy, research, user testing, and CMS migration, and at liaising with stakeholders at all levels to deliver measurable improvements.

I am a strategic and empathetic content creator with a firm foundation in writing (non-fiction and fiction), editing (moving and still images) and visual storytelling. With my recent HND in Creative Writing & English Literature, I have acquired the ability to craft inclusive narratives that resonate across genres and platforms. I combine emotional intelligence, literary insight, and disciplined execution in order to deliver compelling brand content, promotional media and digital assets. My experience in customer-facing roles has sharpened my ability to understand audience needs and communicate with clarity and purpose. I therefore aim to thrive in collaborative environments where creativity, empathy and storytelling drive meaningful engagement based on your company brand guidelines.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Clara Ortiz de la Rosa

Overview

Work History

Content Designer

Social Media Consultant

Summer Intern

Summer Intern

Education

Bachelor of Arts - Business Administration — Concentration: Marketing, English and Media Studies

Skills

Languages

Timeline

Content Designer

Summer Intern

Summer Intern

Social Media Consultant

Bachelor of Arts - Business Administration — Concentration: Marketing, English and Media Studies

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