Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clara Remko

Hanover,PA

Summary

I always received great feedback back from manger customer.. and any one that is worked with in the past .

Overview

2020
2020
years of professional experience

Work History

Cashier Door Greeter Stocking

Walmart

Front end cashier. ..door greeter . Zoning the store at closing time and customer service

Closing Cashier

Dunkin Donuts & Baskin Robbins
08.2016 - 09.2019
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of work areas, ensuring compliance with health standards.
  • Assisted in training new cashiers on register operations and customer service protocols.
  • Handled cash reconciliation at shift end, identifying discrepancies to maintain accuracy.
  • Exhibited strong multitasking skills by simultaneously engaging with customers while managing register functions during busy periods effectively reducing wait times.
  • Aided inventory management with thorough knowledge of product placement, pricing, and promotions.
  • Assisted customers with various payment methods, processing returns, exchanges, credit card applications, and gift cards as needed.
  • Handled high-pressure situations during peak hours calmly and effectively while consistently providing excellent customer service.
  • Regularly exceeded company expectations for speed of service without compromising accuracy or customer satisfaction levels.
  • Collaborated with other departments to address any price discrepancies or availability issues that arose during transactions.
  • Ensured accuracy in all transactions by meticulously following company policies and procedures regarding cash handling.
  • Reduced discrepancies in daily cash reports through meticulous cash counting and reconciliation procedures.
  • Took initiative in restocking shelves and maintaining up-to-date product displays contributing to an organized and visually appealing store environment.
  • Utilized detailed knowledge of store layout enabling speedy resolution of queries on item locations improving overall customer experience.
  • Enhanced store security by diligently monitoring the activities of customers and reporting suspicious behavior to management.
  • Implemented best practices for cash handling to reduce errors and improve efficiency in transactions.
  • Monitored inventory levels and communicated needs to management for timely restocking.
  • Collaborated with team members to optimize workflow during peak hours for improved service speed.
  • Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
  • Trained new employees in cash handling, register operation, and company policies ensuring continuity of service standards.
  • Promoted store loyalty programs through customer engagement and highlighting program benefits at the point of sale.
  • Maintained clean, well-organized checkout area conducive to efficient operations and enhanced customer experience.
  • Increased efficiency within the closing process by implementing streamlined procedures for end-of-day tasks such as drawer balancing, report generation, and deposit preparation.
  • Supported fellow team members through efficient communication, collaboration, and problem-solving techniques.
  • Developed rapport with regular customers resulting in increased repeat business due to exceptional customer service provision.
  • Improved customer satisfaction by efficiently handling transactions and answering inquiries in a timely manner.
  • Contributed to a positive work environment by maintaining a professional demeanor and proactively addressing customer concerns.
  • Facilitated smooth shift changes by accurately documenting transaction data and maintaining organized records for the next cashier.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Cleaner

Totally Clean Cleaning Company
07.1995 - 09.2017

Going to people's home and deep cleaning all over Baltimore md

House Cleaner

Sister Katharine Convent
08.1995 - 05.2012

I was a house cleaner for a sister Katherine at a convent and the church

Floor Associate

Home Depot
10.1995 - 12.1998

Walk the store helping customers. And greeting customers as they walk in and offer help if they need anything

Education

No Degree - Early Childhood Education And Care

Francis Scott Key High School
Baltimore, MD

Skills

    A people person love to help customers the best that i can I love to move at a fast pace i love to clean and keep things clean

Timeline

Closing Cashier

Dunkin Donuts & Baskin Robbins
08.2016 - 09.2019

Floor Associate

Home Depot
10.1995 - 12.1998

House Cleaner

Sister Katharine Convent
08.1995 - 05.2012

Cleaner

Totally Clean Cleaning Company
07.1995 - 09.2017

Cashier Door Greeter Stocking

Walmart

No Degree - Early Childhood Education And Care

Francis Scott Key High School
Clara Remko