Overview
Work History
Education
Skills
Languages
Timeline
Generic

Clara Rodriguez

Miami,FL

Overview

22
22
years of professional experience

Work History

Project Coordinator Ocean -Air Export and Import

Crane Worldwide Logistics
05.2025 - Current
  • Managed project schedules and timelines to guarantee timely milestone delivery.
  • Orchestrated communication among stakeholders to ensure alignment on project objectives.
  • Crafted comprehensive project documentation, encompassing status reports and meeting notes for enhanced clarity.
  • Optimized project workflows by implementing best practices in project management methodologies.
  • Evaluated project performance metrics to pinpoint improvement opportunities and execute effective solutions.
  • Oversaw project timelines by managing deadlines and optimizing workflows.
  • Facilitated interdepartmental communication to ensure alignment on project developments.
  • Established and organized job files for each project, ensuring data accuracy and accessibility.
  • Facilitated cross-functional team coordination to enhance collaboration and drive project success.
  • Oversaw budget management to ensure optimal resource allocation for project success.
  • Administered database and spreadsheet management to ensure accurate inventory tracking and status updates.
  • Enhanced client satisfaction by delivering timely updates and ensuring transparent communication throughout project lifecycle.
  • Ensured meticulous documentation of all projects to streamline audits and enhance future reference.
  • Addressed inquiries regarding material specifications and availability.
  • Optimized procurement processes to ensure timely acquisition of project resources, minimizing delays and enhancing project execution.
  • Directed project documentation initiatives, ensuring accuracy and timely updates for enhanced accessibility.
  • Implemented agile project management techniques to enhance team productivity and responsiveness.
  • Developed and implemented feedback loop with clients post-project delivery to enhance service quality.
  • Oversaw project progress, identified risks, and implemented corrective actions as necessary.
  • Facilitated open communication by delivering regular project status updates to customers.

Specialist Logistics Ocean Export-Import

DHL Global Forwarding
06.2021 - 05.2025

Streamlined coordination of global shipments, prioritizing timely delivery and compliance with international shipping requirements.

Monitored compliance with established standards to maintain high levels of performance and quality.

Analyzed current practices and developed actionable plans to optimize performance and productivity.

Analyzed current processes and established streamlined booking procedures to improve export efficiency.

Reviewed and updated documentation protocols to maintain consistency and support organizational standards.

Investigated and corrected document variances to maintain high standards of shipment integrity and reliability.

Coordinated efforts with global partners to tackle intricate shipping issues and optimize operational efficiency.

Analyzed and refined existing processes to ensure compliance and maximize performance.

Managed customer interactions to ensure exceptional service delivery while effectively resolving incidents.

Analyzed and refined booking processes to drive operational efficiency and elevate global shipping standards.

Developed and maintained comprehensive documentation management systems to support organizational workflows.

Facilitated communication among global stakeholders to identify solutions for intricate logistics issues.

Streamlined logistics processes to maintain uninterrupted freight operations and elevate customer satisfaction.

Managed logistics of multi-modal transport solutions, emphasizing precise documentation and compliance with regulations.

Conducted thorough assessments of international shipments to guarantee compliance with established standards and regulations.

Analyzed current ocean freight processes and implemented strategic improvements to enhance operational performance and service delivery.

Analyzed workflows and identified opportunities for process optimization and service quality improvement.

Facilitated cross-departmental initiatives aimed at streamlining shipping operations and improving overall workflow.

Analyzed and refined booking procedures to achieve greater operational efficiency.

Evaluated shipping documentation processes and rectified discrepancies to maintain compliance with international standards.

Oversaw comprehensive record management to streamline customs clearance operations.

Engaged with global partners to identify and mitigate logistics bottlenecks, ensuring streamlined operations.

Analyzed and implemented creative strategies to resolve multifaceted shipping challenges.

Identified and executed strategic improvements in freight operations, leveraging process automation to optimize workflows.

Optimized documentation management protocols, ensuring compliance and facilitating seamless information retrieval.

Implemented efficient practices in international freight documentation to reduce processing time and improve accuracy.

Developed and enforced booking protocols while upholding stringent global shipping compliance.

Streamlined multi-modal transport solutions while managing all aspects of ocean freight operations.

Identified and tackled complex logistical issues, optimizing processes for improved service outcomes.

E

Freight Forwarder Coordinator / Air / Ocean

CBX
08.2020 - 06.2021
  • Coordinated and monitored freight activities to ensure seamless and punctual delivery.
  • Oversaw data entry processes to ensure accuracy and timeliness within operational systems.
  • Analyzed and documented ocean export files, providing timely reports to support operational efficiency.
  • Coordinated the transfer of export information to global customers and partners, enhancing clarity and collaboration.
  • Engaged with internal customers to ensure timely and compliant international shipment processing.
  • Engaged with various suppliers to ensure seamless logistics and foster positive partnerships.
  • Conducted regular reviews of internal and external regulations to guarantee continuous compliance.
  • Conducted comprehensive assessments of process flow to optimize efficiency and drive continuous improvement initiatives.
  • Evaluated performance metrics to meet KPI standards in accordance with organizational procedures.
  • Coordinated and prioritized email correspondence to enhance responsiveness in overseas communications.

Ocean Export Coordinator

Savino Del Bene
12.2019 - 07.2020
  • Analyzed and organized export documentation to support efficient account processing and management.
  • Analyzed and interpreted export regulations and government agency requirements to facilitate seamless international transactions.
  • Managed documentation workflow to guarantee accurate and prompt release to carrier customers and agents.
  • Evaluated various transportation options and created accurate quotes for shipment services.
  • Managed interactions with overseas agents to maintain compliance with pre-alert and documentation standards.
  • Investigated multiple avenues for cost efficiency and revenue growth to support overall financial objectives.
  • Executed tracking and tracing of shipments, delivering consistent updates to clients and sales personnel for improved service.
  • Engaged with ocean intermediaries and transportation agencies to ensure seamless communication and support sales initiatives.
  • Monitored and evaluated customer feedback to ensure adherence to company policy on satisfaction standards.
  • Organized and updated shipment records, guaranteeing prompt billing execution.
  • Ensured seamless account operations through effective backup assistance for alternate accounts.
  • Adapted to changing priorities by undertaking diverse duties as required.
  • Conducted regular assessments to maintain conformity with ISO 9001 and ISO 14001 integrated management systems.

Specialist Logistics

Crowley Logistics
08.2015 - 11.2019
  • Achieved efficient sourcing of materials, contributing to project success. Enhanced team productivity through effective support and collaboration. Addressed additional responsibilities to drive overall project effectiveness.
  • Prepared and processed ocean bills of lading and airwaybills, ensuring compliance and timely delivery of cargo shipments to Central America and the Caribbean.
  • Analyzed shipping documents to ascertain correct destination for timely delivery.
  • Coordinated customer service efforts to effectively resolve issues and maintain positive relationships with shippers, suppliers, and consignees.
  • Engaged with agents and forwarders to facilitate timely and accurate shipment delivery.
  • Analyzed and confirmed correctness of rates on bills of lading to uphold operational integrity.
  • Analyzed customer needs and generated precise hand reports to ensure alignment with expectations.
  • Designed and presented load plans for LCL and FCL containers, ensuring alignment with warehouse requirements.
  • Prepared accurate shipper's export declarations on behalf of shippers to streamline international shipping operations.
  • Managed agent interactions to track on-hand cargo status and streamlined information flow for efficient document generation at destination.
  • Streamlined information sharing between pricing analyst and sales teams to support sales growth initiatives.
  • Oversaw coordination of backup support for co-workers at assigned ports, maintaining workflow continuity during staff absences.

Project Logistics Coordinator- Air/Ocean Acount Carbones Del Cerrejon

Bertling logistics
11.2010 - 07.2015
  • Achieved timely deliveries to production locations through effective management of monthly logistics updates. Coordinated with customers to establish and maintain efficient product delivery schedules.
  • Achieved efficient tracking of inventory movement for finished goods and raw materials through effective coordination of rail cars, barges, and trucks. Produced timely reports for internal and external customers, enhancing operational visibility and support.
  • Managed permit application processes for inbound and outbound coal shipments, optimizing transportation efficiency and adherence to schedules.
  • Coordinated with providers to enhance the efficiency and effectiveness of defined processes and logistics operations.
  • Streamlined inventory accuracy through effective coordination of system information with distribution centers, enhancing near real-time monitoring and manual adjustment procedures.
  • Developed and maintained comprehensive documentation for order fulfillment, ensuring compliance with pricing structures and contractual requirements.
  • Managed comprehensive documentation for billing and authorization, ensuring proper coding and preparation of invoices in alignment with standardized processes.
  • Oversaw the process of initiating and reconciling freight bill claims, maintaining adherence to regulatory requirements throughout.
  • Analyzed demand patterns and implemented freight re-routing solutions to enhance efficiency and control costs.
  • Managed processes for initiating shrink threshold and loss claims, maintaining accurate tracking and reconciliation in accordance with contract specifications.
  • Monitored and recorded inter-company purchase orders and transfers, adhering to defined procedures to maintain inventory integrity.
  • Executed detailed assessments of physical inventory to confirm precision and support inventory management processes.
  • Responded to sourcing-related questions from internal and external customers, ensuring clarity and accuracy in communication.
  • Managed documentation and compliance processes for supply agreements with rail, barge, and truck carriers.
  • Analyzed service delivery and compliance of third-party material handling providers to ensure optimal performance standards.
  • Directed inventory management efforts in partnership with operating departments to maintain optimal stock levels across multiple facilities.
  • Coordinated efforts to establish and execute structured management processes, ensuring efficiency in supply chain critical operations.
  • Coordinated and streamlined project development efforts to optimize departmental workflows and outcomes.
  • Conducted regular audits to verify compliance with state and federal environmental safety and hazardous waste standards.
  • Collaborated in designing and organizing PowerPoint presentations for impactful audience engagement.
  • Coordinated and executed support tasks for special projects to meet project objectives.
  • Conducted thorough checks of inventory locations and availability to ensure compliance with specified purchase orders.
  • Executed strategies to expedite inbound shipments based on daily and weekly inventory assessments and sales projections.
  • Assisted supervisor in identifying and resolving complex inventory and order discrepancies to ensure operational efficiency.
  • Managed order tendering and shipment tracking from pickup to delivery, focusing on freight savings and compliance with service and contractual requirements.
  • Streamlined logistics operations by integrating load fragments into unified shipments, maintaining alignment with contractual and legal standards.
  • Monitored and reported fulfillment status and issues to key stakeholders, including demand, supply planning, logistics management, sales, and customer service, to ensure operational efficiency.

Ocean Logistics Coordinator

Intrans Consolidated
12.2009 - 07.2010
  • Oversaw logistical processing of customer orders, ensuring seamless coordination among vendors, sales staff, customer service representatives, billing representatives, warehouse personnel, and shippers.
  • Managed documentation processes for overseas shipments, ensuring compliance with letters of credit and legalization requirements.
  • Executed thorough verification of over 250 daily bills of lading and certificates of analysis to ensure compliance and accuracy.
  • Facilitated timely issuance of shipping instructions. Assisted in negotiating letters of credit. Supported logistics operations to enhance efficiency.
  • Reviewed orders for major customers to facilitate shipment tracking and timely delivery. Coordinated shipments from warehouse to customer locations. Managed necessary documentation for all shipping processes.
  • Assisted in processing sales contracts and managing demurrage claims. Supported the issuance of debits and credits. Followed up on collections to ensure timely payments.
  • Monitored product inventory levels and analyzed monthly sales trends.
  • Resolved queries from customers, subsidiaries, and overseas offices regarding order documentation and shipments.
  • Trained new logistics staff and facilitated weekly logistical report presentations to management team.

Import Manager Operations / AMS Department

SKYNET WORLDWIDE EXPRESS
11.2005 - 11.2009
  • Conducted thorough verification of shipment documentation to guarantee alignment with US customs regulations.
  • Analyzed transportation options and recommended best practices to enhance service delivery and minimize costs for inbound shipment processes.
  • Managed broker interactions to streamline merchandise clearance from U.S. Customs, achieving compliance with 48-hour arrival protocols.
  • Advised partner stations on import and export requirements in the United States, ensuring adherence to regulatory standards and operational best practices.
  • Facilitated effective communication and collaboration with airlines and transportation providers to ensure operational efficiency.
  • Analyzed operational processes and provided cost insights to sales department, driving effective quote development and client acquisition strategies.
  • Engaged in discussions at industry meetings regarding the induction of new US customs regulations and their effects on current operations.

Operation Clerk Supervisor

UNITED PARCEL SERVICE (UPS)
01.2004 - 12.2005
  • Investigated and rectified shipping discrepancies for packages missing essential information.
  • Achieved high customer satisfaction by confirming accurate delivery addresses. Streamlined next-day dispatch operations, resulting in improved delivery timelines. Enhanced customer experience through effective communication and problem resolution.
  • Monitored clerks' performance, providing guidance and support for daily tasks.

Education

CCC - Communication, Logistics and Transportation Specialist

Miami Dade college
Miami, FL
01.2023

Skills

  • Microsoft Office (10 years)
  • CARGOWISE 1 (8 years)
  • Supply Chain (10 years)
  • Logistics (10 years)
  • SHIPPER EXPORT DECLARATION (10 years)
  • Order Fulfillment (10 years)
  • MAGAYA (4 years)
  • CREATE BILL OF LADING (10 years)
  • IMPORT DOCUMENTATION (10 years)
  • CREATE AIRWAYBILL (10 years)
  • Microsoft Powerpoint (10 years)
  • Microsoft Excel (10 years)

Languages

Spanish
Full Professional

Timeline

Project Coordinator Ocean -Air Export and Import

Crane Worldwide Logistics
05.2025 - Current

Specialist Logistics Ocean Export-Import

DHL Global Forwarding
06.2021 - 05.2025

Freight Forwarder Coordinator / Air / Ocean

CBX
08.2020 - 06.2021

Ocean Export Coordinator

Savino Del Bene
12.2019 - 07.2020

Specialist Logistics

Crowley Logistics
08.2015 - 11.2019

Project Logistics Coordinator- Air/Ocean Acount Carbones Del Cerrejon

Bertling logistics
11.2010 - 07.2015

Ocean Logistics Coordinator

Intrans Consolidated
12.2009 - 07.2010

Import Manager Operations / AMS Department

SKYNET WORLDWIDE EXPRESS
11.2005 - 11.2009

Operation Clerk Supervisor

UNITED PARCEL SERVICE (UPS)
01.2004 - 12.2005

CCC - Communication, Logistics and Transportation Specialist

Miami Dade college
Clara Rodriguez