Clara Straight

As a Team Member, I built strong rapport with returning guests, consistently promoted and upsold a variety of menu items, especially during busy hours. I ensured adherence to strict health code standards by maintaining cleanliness throughout the dining and kitchen areas. By streamlining the order-taking process, I contributed to increased efficiency while maintaining high food quality and freshness. I accurately processed food and beverage orders using the POS system and managed the register, ensuring correct billing, payment processing, and cash management. Additionally, I created a welcoming atmosphere by greeting each guest warmly and taking customer orders efficiently.

As a team member, I was responsible for maintaining a welcoming and efficient environment in both front and back-of-house operations. In the front, I greeted and built strong relationships with customers, operated the POS system for accurate transactions, and ensured the lobby remained clean and stocked. I also trained new staff for both front and back roles to ensure they were equipped to deliver high-quality service.

In the back, I efficiently prepared multiple orders, maintained sanitary workstations, operated kitchen appliances safely, and ensured accurate meal preparation to company standards. I played a key role in opening and closing the restaurant, managed catering and online orders, and handled daily prep to ensure smooth service during peak hours.