Clara Wilson
Saint Joseph,MO
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Associate
Mosaic Life Care at St. Joseph - Medical Center
Saint Joseph , MO
2023.06 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
Server
Country Squire
Saint Joseph , MO
2021.06 - 2023.10
- Provided companionship by engaging in conversation or playing games with the patient.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
Certified To-Go Specialist Trainer/ Server Trainer
Olive Garden
Saint Joseph , MO
2022.10 - 2023.09
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Conducted training classes for employees on features and operation of products, client tools and processes.
- Recommended changes or improvements in existing training processes as needed.
Education
High School Diploma -
Lafayette High School
Saint Joseph, MO2023-05
Some College (No Degree) - Nursing
Missouri Western State University
Saint Joseph, MOSkills
- Progress Documentation
- Basic Life Support
- Direct Patient Care
- Taking Manual Vitals
- Care Documentation
- Behavior redirection
Certification
- Certified Nursing Assistant
Accomplishments
- Completion of Hillyard Technical Schools HSA program.
References
References available upon request.
Timeline
Patient Care Associate
Mosaic Life Care at St. Joseph - Medical Center
2023.06 - Current
Certified To-Go Specialist Trainer/ Server Trainer
Olive Garden
2022.10 - 2023.09
Server
Country Squire
2021.06 - 2023.10
High School Diploma -
Lafayette High School
Some College (No Degree) - Nursing
Missouri Western State University
- Certified Nursing Assistant
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