Intern
Cook County Health Hospital Systems
02.2024 - 07.2024
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained experience in making calls to customers in a professional manner.
- Directed phone surveys to discharger patients regarding survey completion.
- Documenting patients' feedback during phone calls.
- Maintained professionalism while greeting patients and visitors.
- Increased knowledge and skills by consistently participating in job shadowing experiences on a monthly basis, averaging 3 to 4 occurrences each month.
- Participated in a professional shared governance leadership workshop
- Contributed to special project patient experience week and Safety Week
- Completed rounds on patients with staffs
